Graff Chevrolet Mt. Pleasant
Mt Pleasant, MI
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# Summary The dealership is praised for exceptional customer service across both sales and service departments, with staff noted for being friendly, professional, and going above and beyond customer expectations. Customers consistently highlight fast turnaround times on repairs, thorough communication throughout the process, and attention to detail such as vehicle detailing and complimentary repairs.
My Cadillac had to be repaired because our neighbor backed into it. Wow I am ecstatic of how fast efficient friendly and theu went above the gold standard for auto repair. GRAFF CHEVROLET MT PLEASANT IS THE PLACE TO TAKE YOUR VEHICLE FOR FAST FRIENDLY AND OVER ACCOMMODATING FOR US. THEY HELPED US GET THE ESTIMATED AMOUNT AND FOLLOWED UP TO ENSURE THAT WE HAD EVERYTHING WE NEEDED AS WELL AS HELPED WITH US GETTING OUR LOANER VEHICLE. I WAS AMAZED AND IMPRESSED WITH THE SPEEDY TURNAROUND TIME OF OUR VEHICLE. I COULD GO ON FOREVER BUT PLEASE DON'T HESITATE TO USE GRAFF CHEVROLET MT PLEASANT FOR YOUR ACCIDENT CLAIMS. THANK GOD YOU ALL OF THE OUTGOING FRIENDLY PEOPLE YOU HAVE WORKING THERE THEY EVEN FIXED OUR LOCKS THAT WERE NOT WORKING FREE. THANK YOU ALL.THE GRIMLEY FAMILY
The young lady working in the service department did an excellent job helping me. She told me I had the wrong email that didn’t show up. She helped by getting information I needed with my rewards. She was very polite & kind. If the time comes when I need to update my vehicle I will check you out. Thank you,
They handled my insurance claim with professionalism. I was impressed with how curteous and kind everyone was in the body shop. Alisha kept me informed on the progress. They went above and beyond. Not only did they return car completely fixed and beautiful they even washed it and detailed the inside. I will return to them whenever I need body work done again. Thank you so much!!
I got hit by a deer and this looks like a brand new car. I didn’t think they’d even get it fixed. I thought it was total. He did a great job.
We worked with Jaden on the purchase of our new Chevy Trax and we really found he made the process easy and seamless. He didn’t try to oversell or pressure us on anything but was also very clear on what we’d be getting with each vehicle we looked at and what value each upgrade would add to our experience. The finance dept. also worked quickly to ensure we could get out the door with our car fast! Would definitely recommend for an easy car buying experience.
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