Grand Valley Auto Lakewood
Lakewood, CO
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Google Reviews
Staff members, particularly Kelley Robeck and Ricardo Herrera, consistently receive praise for their knowledgeable, transparent, and patient approach to vehicle sales and financing, with customers highlighting the smooth purchasing process and lack of pressure tactics. The dealership is recognized for exceptional customer service both during and after the sale, including detailed vehicle information, fair negotiations, and attentive post-purchase support.
Found a great Mazda with low miles. Kelley responded quickly to my inquiry. We went for a test drive and she was able to answer operational questions. Financing wasn’t needed, but she sweetened the deal with a few perks! We happily bought our car all in one afternoon!
Worked with Ricardo Herrera to purchase a used vehicle and the process was so smooth and effortless! I am so happy with the vehicle (3 months now) and glad I chose this location over the dealership! No pressure sales and the finance team was very helpful compared to my existing credit union loan team.
Kelley Robeck was exceptionally helpful and patient and informative. She took her time answering my questions about gap coverage and trade ins with a balance. I really appreciated her honesty and integrity. She is so savvy when it comes to the car industry, you could just tell by the knowledge she shared. And she was so super friendly and charismatic. I appreciate her help with this purchase so much!! Thank you Kelley!! You are amazing!!
THIS is a GREAT Place to BUY a car from 🙂 Kelly was a great help 👍 She did an awesome job explaining everything about the vehicle over the phone. She sent me a walk-around video of the car and the Carfax report. Her transparency gave me the confidence 5 minutes later, I made an offer, negotiation was fair for both sides so I flew in from SLC and drove my new car for 7 hours 👍100% worth the drive because I got myself an awesome car, I would definitely but from them again
I purchased my dream car from here in January and it’s been a blast ever since! The services make me feel vip and everyone is so welcoming and makes me feel at home! For my free oil change they made sure all points of the car were up to date and even gave recommendations and respected ones I wished to hold off on due to budgeting. The atmosphere rocks I recommend getting with Cindy on any sales, Kelley makes financing a straight breeze and Payton is excellent on communication and customer service. I’m glad I chose this dealership for my dream car purchase
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