Great Lakes Hyundai of Columbus

I walked in looking for a used Honda CR-V and left with a brand new Hyundai! I’m beyond thankful for the top-notch service I received at this location. I honestly didn’t expect to get approved for what I was looking at, let alone drive away in my dream car. Everything about my new car is exactly what I wanted for myself, and the entire experience exceeded every expectation I had. The team worked incredibly hard to get me approved for financing and truly went above and beyond to make it happen. They made me an amazing deal, and I genuinely felt like they cared about helping me, not just making a sale. They even welcomed my dog inside, which made the experience feel even more comfortable and supportive for my whole household. I’ll absolutely be recommending this dealership to everyone I know, and I plan on buying all my future cars here!

I have worked with this dealership for many years and have purchased several cars and the service and attention only keeps getting better and better. The professionalism from the sells agent and the knowledge that he provided on my new vehicle was outstanding. Working out the deal was painless and unpressured. The management team at this location is just outstanding. Thank you gentlemen for such a great experience again.

I recently purchased my car from Great Lakes Hyundai of Columbus, and I couldn’t be happier with how smoothly everything went. From the very first interaction, the entire process was stress-free, transparent, and actually enjoyable—something I never thought I’d say about buying a car! A huge thank you goes to Hylary Arape, who was absolutely fantastic. Hylary was incredibly knowledgeable, patient, and genuinely helpful every step of the way. She took the time to understand exactly what I was looking for, answered all of my questions (even the small ones), and made sure I felt completely confident in my decision. Her friendly, no-pressure approach made the whole experience feel personal rather than salesy. She went above and beyond to find the right vehicle and financing options that worked perfectly for my situation. Thanks to Hylary, I drove off the lot in the perfect car with a great deal and zero headaches. If you’re thinking about buying a car, do yourself a favor and ask for Hylary Arape—she’s the real deal and makes car shopping a breeze! Highly recommend Great Lakes Hyundai of Columbus and especially Hylary. 10/10 experience!

My mom saw a car and called. It was not even out of service. Had brand new tires and everything. Trevor was our salesman. He was super nice and helped me get exactly what I wanted at an affordable price. Thanks to everyone there, I love my car!

I went here prior for an alignment, rotation, and oil change. They said the hood latch broke and needed replaced. Didn't mention they duct taped the hood shut, I found that a week later. So I had to schedule another appointment to get it repaired. I get there at 7am, mentiom the duct tape and then the repair took 2.5 hours, and they didnt remove the adhesive. I mention the adhesive again and get told I have to come get it detailed to have it removed. I schedule an appointment, and leave. And then my left front blinker doesn't work. All while having a 6month old with me. But they said I can have a free oil change, but I get free ones through my lease, and have to come back for free diagnostic to see if the blinker was a prior service problem. Won't let me post videos. Also for some reason my car is speaking a different language now.