Greenwood Ford
Hollister, CA
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Staff members consistently deliver exceptional service through transparency, professionalism, and genuine care for customer needs, whether during vehicle purchases, routine maintenance, or mobile service visits. Multiple customers highlight the dealership's reliability, efficiency, and willingness to go above and beyond to solve problems and exceed expectations.
John truly went above and beyond in every sense. He did everything he could to make things work for me. When it felt like there was no way forward, he stepped in, pushed through every obstacle, and used every option available to make it happen. His effort, persistence, and dedication made all the difference. I honestly wouldn’t have gotten this deal without him. Kyle was also incredible, working alongside John and helping maximize every resource to secure the best possible outcome. Oscar, on the other hand, took great care of me and my car. He was kind, knowledgeable, and made sure everything was handled smoothly from start to finish. Overall, this experience far exceeded my expectations.
My husband and I had an excellent experience with the service department at Greenwood Ford, thanks especially to Dane. They were professional, friendly, and took the time to explain everything clearlv from start to finish. The service was completed on time, there were no surprises, and I felt confident my vehicle was in good hands. It's refreshing to work with someone who genuinely cares about customer service. I'll definitely be coming back and highly recommend asking for Dane if you need service.
I’ve had the pleasure of using Greenwood Ford’s mobile service in Hollister, and the experience has been exceptional both times. Previously, the staff came directly to my workplace, which was incredibly convenient and professionally handled. Most recently, I received the same outstanding level of service at my home. In both visits, the team was punctual, courteous, and highly knowledgeable. They clearly explained everything, worked efficiently, and demonstrated great attention to detail. The consistency in service quality truly stood out — whether at my job or at home, the professionalism and care never changed. This level of convenience and reliability is rare. Ford’s mobile service made the entire process seamless and stress-free. Highly recommended.
I had a great experience purchasing my 2026 Ford F-250 from Greenwood Ford. Robert and Kyle went above and beyond and were transparent throughout the entire process. They also gave me the best deal for my trade compared to the other dealerships I checked in Fresno. Excellent customer service, honest communication, and a smooth buying experience. I will definitely be coming back for my next vehicle.
The dealership came to my house to do the maintenance for my Expedition. The mechanic completed service fast, but found a small leak. He said they will call me to schedule the repair and they did the next day. I dropped it off and it was fixed fast. Great service and fast! I've used them for 20 yrs and still provides great service to me. Job well done!
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