Gregg Orr Toyota

When buying our truck Curtiss F helped us out to find the right one for us. Explained how everything works before we left with our Tundra. Definitely recommend Curtiss for your sales professional

I had a great experience working with Robert Peterson at Greg Orr Toyota. From the moment I walked in, Robert was professional, knowledgeable, and genuinely focused on helping me find the right vehicle rather than just making a sale. He took the time to answer all of my questions, explained my options clearly, and made sure I felt comfortable throughout the entire process. The team at Greg Orr Toyota was also welcoming and efficient, making the overall experience smooth and stress-free. There was no pressure, just honest communication and excellent customer service. I truly appreciated how transparent everything was, from pricing to financing. If you’re looking for a dealership that values its customers and a salesperson who goes the extra mile, I highly recommend asking for Robert Peterson at Greg Orr Toyota. I’m very happy with my purchase and would definitely return in the future.

Update. Its Monday morning and I was greeted by Jason. He apologized for the experience I had on Thursday with a different employee and took me to his manager who took care of me as a customer. The dealership comped the services I had scheduled on the previous Thursday. This is above and beyond what I expected. Thank you for reaching out, taking care of a terrible customer service experience and turning it in to a terrific customer experience. Jason deserves a raise. Thanks Dakota H for the exception recovery to a 5 star experience. I had an appointment scheduled for 1:00 p.m. for an oil change and tire rotation. I checked in with a gentleman in the service department. He informed me that Kelly was my service ticket writer and she had scheduled my 1:00 appointment. I went to the waiting room to wait for the work to be completed. To my surprise 1 hour later when I turned around and my car was sitting in the same place and had not been touched. I was informed my service ticket writer was not on the lot therefore my car could not be taken care of. This was an absolute waste of my time and they missed out on there almost $200 for the oil change and tire rotation. I will not be back. I would suggest going to Little Rock for all your Toyota needs they have multiple dealerships and hopefully won't waste your time. I am so disappointed in this dealership they really don't care about customers. I also find it ridiculous that the person that scheduled your appointment and writes the ticket for your service has to be on site for your service work to be completed. I have never heard such insanity in a service department for vehicles. Zero Stars.... update: I have been contacted by the service department and will try again on Monday to have the service done. Kristen is taking care of me. I hope to post an updated review with a different experience.

Absolutely fantastic experience at Greg Orr Toyota! From the moment I walked in, I felt like I was in great hands. The team there really knows how to treat their customers. A special shout-out to Tanner and Evan – both were incredibly professional, knowledgeable, and just a pleasure to work with. Tanner took the time to understand exactly what I was looking for and went above and beyond to find the perfect vehicle for me. He patiently answered all my questions, provided detailed explanations, and never made me feel rushed. His customer-first attitude really stood out. Evan was equally outstanding, helping with the paperwork and making the entire process seamless and easy. He made sure I fully understood all my options and was thorough without being pushy. It’s clear that both Tanner and Evan truly care about providing exceptional service and ensuring that every customer feels valued. The entire team at Greg Orr Toyota was friendly and welcoming, creating an environment that made me feel right at home. I couldn’t be more pleased with my experience and will definitely return for future purchases. Highly recommend this dealership and a huge thank you to Tanner and Evan for their top-notch service!

They did help us to get in a truck. However due to their error our title was suspended until they worked out things from when they purchased the vehicle. Truck had tons of mud we found later down in the windows, side air vents and they never properly cleaned the engine bay so every time we wash it mud comes out from there all down the side of the front of the truck. Was told multiple occasions it would be taken care of but they never return a call unless it regards a sale. Last time in having oil changed they said it would be handled. Got truck back without even a wash but gave us a card for free washes for a year but they can’t do trucks even though they sell a lot of big a lifted trucks. Have not had a very good experience. Turned out as well the truck had been in an accident but never reported doesn’t have the same front end or air damn as oem. Truck broke down due to excessive mud caked into an against the DEF fluid pump. I would recommend buying anywhere else if you're getting a diesel and never take one in for service. They have zero diesel mechanics on staff and have to wait for when ever the mechanic they have contracted to come in for anything to be repaired. They've had my parts in for 3 days now and I'm going to have to wait until sometime next week for it to be repaired and hopefully get detailed correctly. Never once have I been updated on the progress have had to call multiple times even though I was told they'd call me. At this point I'll never purchase another vehicle from this dealership. Nothing but headaches and waiting on them to get someone to do repairs and get things done correct. Truck has been there for about 3 weeks. Have yet to hear from any management. Employee Kristen is the only one that’s tried to fix the issue. However they can’t get a mechanic there to stay long enough to in order to repair the truck. It’s been fixed multiple times already oh wait that was before they started the truck. All I know is one more week and I’ll be getting a lawyer to file for lemon law . I’ve never dealt with a dealership in all the states I’ve lived in as bad as this one. Please skip this dealership if you’re looking for a new vehicle. You will get blind sided and treated worse than any place you can think of because you might as well not be there. They will never respond or give you an answer back just leave you to hope an guess. I’ve been told many times I’d be given an update only to never hear from a soul. An I’ve got nothing but constant lies in regards to my purchased truck. If you’d like any more info feel free to ask I have many pics an saved messages.