Franchise Dealer

Gregg Young Chevrolet GMC of Columbus

Columbus, NE

4.4(446 Google reviews)

Brands

ChevroletGMC

Contact

615 23rd St E, Columbus, NE 68601
(402) 564-2736greggyoungchevygmccolumbus.com/

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Google Reviews

# Summary The dealership receives strong praise for its sales team's attentiveness and patience, with multiple customers highlighting personalized service, transparent financing discussions, and staff willingness to spend extensive time helping buyers find the right vehicles without pressure. However, some customers have reported post-purchase concerns including communication challenges, service quality issues such as paint chipping and interior damage, and unclear terms regarding warranty coverage and service location requirements.

Cole Millera month ago

Spencer the salesman did an excellent job showing me what I wanted talked over all the features of my new pickup, set up everything for me at the end overall fantastic salesman. Dustin the finance guy also did a great job explaining the different plans available and got me a great rate. Overall great experience will be coming back again!

Amanda Nordhues2 months ago

We had an absolutely exceptional experience at Gregg Young Chevrolet GMC of Columbus, and it was all thanks to Frank and Spencer! From the moment we arrived, they had the vehicles we were interested in ready and waiting for us to view and test drive. They truly went above and beyond, spending the entire day with us and encouraging us to take our time—test driving as many times as we needed until we felt completely confident in our decision. At no point did we feel rushed or pressured, which made the experience so comfortable and enjoyable. What really stood out was their dedication and customer care. Even after closing time, the team stayed late to finalize everything and made sure we were 100% satisfied before we left. That level of commitment is rare and so appreciated. Frank and Spencer were genuine, patient, and truly cared about helping us find the perfect vehicles—not just making a sale. We ended up purchasing two vehicles because Frank found the perfect family car for us, along with a “diamond in the rough” we had been searching for for a long time. In financing, Tyler and Mikey were just as fantastic to work with. They were transparent, easygoing, and worked with us until we felt completely comfortable with the numbers—no pressure at all. If you’re looking for a dealership that values your time, listens to your needs, and delivers an outstanding experience from start to finish, this is the place to go. We couldn’t be happier!

Michelle Bialasa month ago

Dylan, one of the car dealers, and Dustin in finance were both absolutely amazing! Dylan listened to what we were looking for and what we could afford. So much so the first vehicle he showed us we left with!!! 5 stars!!!

Christina Carstens11 months ago

This dealership is definitely one of a kind! Great sales staff. Michael took great care of us. The whole process was easy and enjoyable!!! Even when we ran into a problem, they took great care of us. I would highly recommend taking the drive and giving these guys a chance to help you find your dream vehicle. Thank you so much. You guys rock great service! UPDATE. When the papers came from the bank we went through the dealership for financing they had talked us into our powertrain warranty which added $3,718 to our financing charge. With interest rates are payment was not what we were quoted and it would have cost me an extra $1,000 in interest payments. Make sure you ask how much your financing if you go through them was not expecting a higher payment than promised so just make sure you ask how much they're asking the bank for on your behalf lesson learned got that removed and hopefully my interest payment will go down

Sandy Hilliges5 months ago

They were great through the purchase and treated you like you were important to them! Once we purchased, won't return text messages/phone calls regarding different questions. The last service for an oil change they chipped our paint and left grease/oil on the interior. Didn't realize I needed to check for these type of things after service completion. Sold a protection package but failed to tell us that the work had to be done at their facility. Overall, sale was good but then customer service went downhill.

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