Griffith CDJR
Richfield Springs, NY
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# Summary Patrons consistently praise the dealership for its welcoming, knowledgeable staff and stress-free purchasing experience, with particular recognition for salespeople who listen attentively, explain details clearly, and avoid high-pressure tactics. Multiple reviewers highlight the team's commitment to going above and beyond—from streamlining paperwork to ensuring customer satisfaction—resulting in a buying process that many describe as smooth, efficient, and genuinely enjoyable.
We had an amazing experience buying our new vehicle! Bill was an absolute treasure to work with from start to finish. We came in fully intending to purchase a new car, and he made the entire process smooth, quick, and stress-free. He was knowledgeable, personable, and never made us feel pressured at any point. Everything was explained clearly, and he went above and beyond to make sure we were comfortable and happy with our purchase. If you’re looking for someone who truly makes car buying enjoyable, ask for Bill — highly recommend!
The best experience ever! My salesman, Bill McKnight was wonderful and made the buying experience a pleasure instead of being stressful. I would recommend Bill to anybody who is looking to buy a new vehicle. He’s very knowledgeable and we’ll get you in a new vehicle and on the road in a jiffy!!
Griffith CDJR provided an amazing experience for my first time purchasing a vehicle. They were super helpful, honest and great to work with. They went above and beyond helping me get what I wanted and something I am more than happy with. They have a great team that truly care for their customers. My family has bought numerous vehicles from them and I am grateful to have bought my first truck from them. Thank you for the great service!!
I can’t say enough good things about the staff and the level of service here. From the moment I walked in, everyone was welcoming, professional. They took the time to listen, explain everything clearly, and made sure all my questions were answered without ever feeling rushed. It’s rare to find a place where you feel truly valued as a customer, but this team goes above and beyond. The experience was smooth, stress-free, and exceeded my expectations. I would absolutely recommend them to anyone
The customer service was outstanding! I purchased a new Jeep Grand Cherokee. The process was so smooth. No back and forth on pricing. I was leaving town and the staff completed all of the paperwork including insurance and registration that day. I could not be happier. The Griffith family goes above and beyond.
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