Group 1 Buick GMC South

I called Adrian at 4:00 PM about a truck we wanted to purchase that same day. Since we were driving over an hour to get there, we wanted to make sure everything was ready before making the trip. We had been working with another dealership, but they didn’t have the exact truck we were looking for. Adrian matched the deal and made the entire process quick, easy, and hassle-free. When we arrived, the truck was washed, and had a full tank of gas waiting for us. Adrian was professional, responsive, and went above and beyond to make sure everything was ready. We truly appreciated the excellent customer service and smooth buying experience. I would highly recommend Adrian to anyone looking to purchase a vehicle

Hello everyone, please do not buy GMC 1500 Sierra‘s pick up trucks. This is the worst one you will make your decision. I bought my truck in 2023 brand new 0 miles since then I had problems started on 9 to 10,000 miles they tell me every time you had to fix this that that cost me every bill between 1500 to 1900 even I paid 2000 and up to repairs now is 2026. I’ve been spending so much money every visit after oil change they charge me nothing less than 500 to 1200 is my regular bill to repair. This is 0 miles when you purchase a truck from this location I just did an oil change on Friday evening and my truck start giving me a problem on Saturday. I can’t even drive engine light on you cannot give a speed on pressure go down on freeway. I hate to tell but I’m really pissed to keep paying them and going spending my time to repair. They don’t even help you to give loaner truck that’s fine but I ran from my pocket for 12 to 15 days my own rental truck and they don’t want to pay me back every time I ask them I spend thousand dollar to 1400. Just renting the pick up truck. They don’t want to even cover my half of it when you pay $1900 repairs how you feel every visit. I have all my bills keep preparing my truck since I got GM don’t take any responsibility, but they taking for sale. No. When I do my oil change, they screw you off doing something with your engine and then you pay for repairs that kind of money per truck will be good for another next oil change because you pay that much money when you pay your regular oil change after a month or two you gonna see in one or two days your truck will give you a problem. I hate about all these things keep happening for me so many years this is nothing new or first time this is happening with GM motors. but I always tell all my friends and family was best but I don’t see nothing. I feel is one of the worst. I’m really mad right now. I don’t have time to keep going and fixing the truck and loses after $1500-$2000 even $3000 with a rental. You try to get help and try to fix your truck. All they say just drop off. $$$

I had a wonderful experience with Group 1 South! Starting with communication via phone/text messages with Ada on gathering information of the vehicle to in-person at the dealership! Ada is a breath of fresh air and explained the process thoroughly to Orlando having my paperwork ready to go with the final stage with the finance department. Willie had my family and I in and out of his office within the hour. This is true customer service! This business sets the blueprint for all others!!! Everyone was so friendly and kind!! Thank you Ada, Orlando and Willie for a pleasant and spectacular experience. I definitely recommend this dealership for your next vehicle purchase!!

I bought a new Buick Enclave from Fernando Valdez at Group 1 Buick GMC South and he was an awesome salesman. He carefully listened to everything I was looking for and helped me find the perfect vehicle. He was very knowledgeable about all of the new technology, helped me set up my hotspot and OnStar accounts, and made sure I felt reasonably comfortable with everything before leaving the dealership. He even followed up with me a couple of times after the sale to make sure everything was going well. I would highly recommend Fernando and Group 1 Buick GMC South to anyone looking to purchase a vehicle. Criss W

I brought my Buick here for repairs and had a fantastic experience. My service advisor, Christian A., provided excellent customer service and paid great attention to every detail. Additionally, the dealership's technology is outstanding. The entire process from check-in to pickup was seamless. I loved that my information was ready upon arrival, and the automated email updates kept me informed throughout. Their phone system even routes calls directly to your advisor and logs missed calls without needing a voicemail. A+ service!