Used Car Dealer

Groupe Motion

Longueuil, QC

4.5(1,116 Google reviews)

Contact

70 Boulevard Roland-Therrien, Longueuil, QC J4H3V8, CA
(514) 928-2000groupemotion.com/fr

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Google Reviews

# Summary The dealership receives highly polarized feedback, with some customers praising individual staff members like Olivier and Christian for their helpfulness and professionalism, while others report significant service failures including poor communication, unprofessional reception staff, and incomplete repairs. Experiences range from seamless transactions with attentive teams to frustrating interactions marked by rudeness, lack of follow-up on service requests, and inadequate problem resolution.

Rares Apostola month ago

Olivier was very helpful in helping me getting information regarding the maintenance of my car. Also, he was the one helping me buying the car.

alex zamora8 months ago

When i got home I realized they had left the empty bags of the tires in my trunk! This was on top of the guy at the reception being super rude, when I went to pick up the car and i asked where it was parked he told me: “I don’t know, go find it”. Unfortunately all the Nissan dealership in Montreal have awful service so no real alternative if you want to keep going to a certified dealership

Rad6 months ago

I brought my car to this dealership for repair, as the heater was not working properly. I was told that the heater was functioning and that the car needed to remain at the dealership for one additional day in cold weather so they could test it again the following morning. It was agreed that after testing the car, they would call me so I could come and pick it up. Unfortunately, no one ever called, and despite waiting and trying to contact them, they did not answer the phone. This lack of communication and follow-up is extremely disappointing and reflects very poorly on Nissan’s customer service. I am genuinely frustrated by this experience. The quality of Nissan vehicles has already been disappointing to me, and the extremely low level of customer service I received has only reinforced that frustration. As a result, this will be the last Nissan vehicle I ever purchase. This experience was unacceptable, and I expected far better from a company of Nissan’s reputation. Nissan leaf 2024 electric

Kathrine Hamelin2 months ago

We bought our car with our salesman Christian, absolute gem! Service was A+ If anyone is looking for a car and wants that comfort and no pressure service ask for him!

ali nezafata year ago

I had an great experience with a professional team of Nissan Longueuil. Every one is sharp and very professional and super nice . I had my new car delivered in the smoothest and easiest way possible . I wanna thank the sales man who started the process with a great attitude and positive vibe , Then thank the sales director who went beyond and above to make sure I’m satisfied with the prices of the car I’m getting . Plus he added extra features for my lease to have peace of mind. And definitely thank to the financial directrice who made the financial part super easy for me . Did everything in a super quick and extremely professional. And the used car director who bought my old car at a fair price . And the gentleman who delivered the car at the pick up day . All around a beautiful, carrying team that made an stressful process for me into and easy breezy transaction. Thank you all From me and my family 🙏🙏🙏

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