Grubbs INFINITI

I purchased a 2022 Infiniti QX80 and am thrilled with my experience. I had the pleasure of working with Adam Alzoubi, and I would say hands down, he was the best sales agent I have worked with for any car deal. It is like a higher power placed him there that evening, knowing how stressful it is for me to make a car deal. I had a specific vehicle in mind, we test-drove it, and he went over all the figures in detail. Adam listened; he was patient while I made my decision, and I felt no pressure during the sales experience (a first for me). The vehicle was delivered in immaculate condition with a beautiful white bow, a nice touch. I would recommend Adam and Grubbs Infiniti in Grapevine for your next car deal. Oh, and ask for Adam A., you won't go wrong. Thank you to Adam Alzoubi and Michael Trammell, in finance. I love my new-to-me QX80. I will see you in a few months for my routine maintenance.

Purchased a great Nissan Armada 4X, the team worked hard to honor my wishes, took hours to close the deal but it was with worth it. Thanks for all who stayed after midnight to finalize the documents! I love my new ride🚙

gladly drive more than two hours because the experience at Grubbs is always worth it. Sean and Adolfo went above and beyond to make this car-buying experience exceptional. Their professionalism, honesty, and attention to detail made the entire process seamless and stress-free. I couldn't be happier with my new car and the outstanding customer service I received. It's rare to find a dealership that consistently delivers such a high level of care and commitment to its customers. Thank you, Sean, Adolfo, and the entire Grubbs team for making this such a positive experience!

I wanted to take a moment to express my sincere appreciation for the outstanding service provided by your team at GRUBBS dealership, particularly by my salesman, Emanuel, and the general manager, Sean. Emanuel truly exceeded my expectations by going above and beyond to ensure that my experience was nothing short of exceptional. This is my second time conducting business with him, and just like the first encounter, everything went smoothly. Sean's pleasant demeanor and natural approach made our interactions truly enjoyable. His friendly personality reflects someone who effortlessly connects with others. Regrettably, the Infiniti QX80 I purchased in August of last year started giving me problems, leading to multiple disappointments. I was on the verge of giving up on the brand altogether. However, Sean and Emanuel took swift action to restore my faith not only in the Infiniti brand but also in continuing my patronage with GRUBBS dealership. Their dedication to customer service truly resonated with me and far exceeded my expectations. I believe that exceptional customer service is a cornerstone of any successful business, and both Sean and Emanuel exemplified this with their professionalism and commitment. Thank you once again for the outstanding service provided by your team. I look forward to continuing our positive relationship in the future.

I recently had my vehicle serviced at Grubbs Infiniti, and the experience was outstanding from start to finish largely thanks to my service advisor, Dillon. From the moment I arrived, Dillon was professional, attentive, and made the entire process smooth and stress-free. He took the time to clearly explain the services needed, kept me updated throughout the visit, and ensured everything was handled efficiently. It’s clear he truly cares about both the customer and the quality of service being provided. The overall service team was equally impressive—courteous, organized, and respectful of my time. My vehicle was returned in excellent condition, and the entire experience exceeded my expectations. If you’re looking for top-tier service and someone who goes above and beyond, I highly recommend working with Dillon at Grubbs Infiniti. I’ll definitely be returning for future service needs.