Franchise Dealer

Guaranty Chevrolet Motors, INC

Santa Ana, CA

4.3(1,003 Google reviews)

Brands

Chevrolet

Contact

711 17th St, Santa Ana, CA 92701
(714) 426-9092occhevy.com/

Google Reviews

# Summary The dealership earns consistent praise from most customers for exceptional sales service, knowledgeable staff, transparent pricing that matches advertisements, and a hassle-free buying experience. However, one customer reported a serious service failure involving an incorrect oil change that caused engine warning lights and unprofessional handling of the complaint, leading to lost trust in the service department.

Gary4 months ago

Awesome experience. No hassle. Great service. Great deal delivered as promised by Bruce. Bruce helped us with setting up my car app and everything we needed to enjoy our new car. This dealer delivered and surpassed my expectation.

Victor Alfonso6 months ago

Anthony was Awesome!!! I saw an almost too good to be true advertisement for a new 2026 Silverado 1500 online. I called and Anthony was great over the phone so I came in to buy the truck. I was waiting for the bait & switch but it never came and the whole experience & transaction was super easy!! Just as Advertised!! Thank You to whole Guaranty Team!!

Enrique Ramirez6 months ago

Had been doing oil changes here but whomever did the last oil change here did not put the proper amount of oil because I received a message on my dashboard stating Engine Oil Low. I went back to the service department to talk to James and the direction I was given was to do an oil consumption test and during our conversation Leo was putting his two cents and being very rude and unprofessional. 1st off I was being attended by james and not him, it was not his business to put his 2 cents in. I ended up going to another dealer and doing the oil consumption test and it turned out that in fact the technician from guarantee Chevrolet did not put the correct amount of oil. I hope the manager reads this and talks to both the technician and Leo and fixes this situation for future customers because I'm not going back. I won't trust them with my vehicle anymore. Something basic was failed and could have caused me an engine. I lost time doing an unnecessary oil consumption test when they could have told me it was a mistake on their end.

Kim Heffner7 months ago

My experience at Guaranty Chevrolet Motors, Inc was bar none! I was immediately met with exceptional customer service. Brian Laxamana was the sales associate who helped me with my purchase. He along with the finance manager and sales manager are incredibly knowledgeable, take great care to ensure their customer is well taken care of and is set up for success. Everyone I encountered there took the time to acknowledge me and make sure that I was comfortable. Brian has extensive car knowledge and takes great care to make sure I know all of the amenities of the vehicle I purchased before driving it off of the lot. I cannot express enough my gratitude and appreciation for Guaranty Chevrolet Motors, Inc. I highly recommend Guaranty Motors, Inc!

Matt Coronado7 months ago

I had an absolutely outstanding experience at Guaranty Chevrolet thanks to Wilmer, Joe, and Eric. From the moment I arrived to purchase my new Silverado ZR2, the entire team made the process smooth, stress-free, and genuinely enjoyable. Wilmer was knowledgeable, patient, and incredibly helpful. He walked me through every detail of the ZR2, answered all my questions, and made sure I felt confident in my decision. His professionalism and friendly attitude made a huge difference. Joe, the sales manager, was equally impressive. He was upfront, transparent, and worked hard to make sure I got a great deal. You can tell he truly cares about customer satisfaction and sets the tone for a great team. Eric, the finance manager, made the final steps just as easy. He explained everything clearly, offered helpful options without any pressure, and kept the paperwork process quick and efficient. His expertise and friendly approach were the perfect way to wrap up the deal. Together, Wilmer, Joe, and Eric delivered one of the best car-buying experiences I’ve ever had. I absolutely love my new Silverado ZR2, and I couldn’t be happier with the service I received. If you’re looking for a dealership that treats you right, Guaranty Chevrolet is the place to go. Highly recommend!

Get anonymous quotes from Guaranty Chevrolet Motors, INC

Submit your car request anonymously — Guaranty Chevrolet Motors, INC and other dealers in Santa Ana, CA will compete for your business. You choose who to reveal your contact info to.

Get quotes anonymously →

Is this your dealership?

Claim this listing and your first bid is free — no credit card required to get started.

Claim this listing — first bid free

No credit card required to sign up

How AutoAnon works for dealers

  • Buyers submit anonymous vehicle requests
  • Matched dealers compete with their best offer
  • Buyer chooses — you get their contact info exclusively
  • First bid is on us
Learn more →