Haddad Subaru of St. Albans
St Albans City, VT
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# Summary The dealership earns consistent praise for transparent pricing, honest service practices, and knowledgeable staff who prioritize customer satisfaction and communication. Reviewers highlight exceptional experiences across both sales and service departments, with particular recognition for staff members who go above and beyond to resolve issues and build trust with customers.
We recently had an exceptional experience at Haddad Subaru of St. Albans, and I cannot recommend them highly enough. From the moment we walked in, the service was top tier, largely thanks to our service advisor, Mycheala Long. She took incredible care of our service needs, ensuring every detail was handled professionally and efficiently. The facility itself is impressive—exceptionally clean and provides a quiet, comfortable environment while you wait. Setting up an appointment is never a concern; the process is seamless and stress-free every time. One of the things we appreciate most is their absolute transparency with pricing. When they quote a service, you can trust that there are no hidden fees or surprises. It is clear that this dealership strives to stand out through superior customer service and communication. Their flexibility and commitment to keeping their loyal customers happy truly set them apart. If you want a dealership that values your time and your business, go see Mycheala at Haddad Subaru!
I’ve become an extremely skeptical person regarding dealerships and auto repair facilities. It’s tough finding a good one that is projects honesty. There are always those little tell tale deceptions that pop up. I probably notice it more than most because of my mechanical abilities. In the case of Haddad I have to say great service and a fair price. There was a discrepancy with the estimate and final price. I just mentioned it and right away Cyndi checked and went work on it. It was resolved in my favor in the nicest way possible. I was absolutely impressed. The other reason I go there is they have one of the best honest mechanics , Gary Bilodeau. He simply does it right! Total trust. Coming from me, this says a lot. BTW, I do seldom leave review, this is a deserved review. Thanks Haddad.
Had my oil changed and tire rotated today. Very satisfied with their service. Daniel was very helpful, knowledgeable and made our experience smooth. Highly recommend!
Wonderful customer service-thanks to Mychaela and the crew for keeping my Forester going strong and for going the extra mile when I had a big repair need. Everyone has been courteous, friendly and honest-great job!
We had a great experience at Haddad Subaru of Saint Albans. Our sales representative Jesse Desjardins was very accommodating and found us exactly the car we were looking for. He took the time to set up and explain how to operate the special features. Everyone at the dealership was very pleasant and made our car purchase easy and fun!
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