Franchise Dealer

Haddad Subaru

Pittsfield, MA

4.7(1,733 Google reviews)

Brands

Subaru

Contact

652 East St, Pittsfield, MA 01201
(413) 442-1584haddadsubaru.com/

Google Reviews

# Summary This dealership receives strong praise for its knowledgeable and personable sales staff who prioritize customer needs without applying pressure, with multiple reviewers highlighting positive experiences across sales and financing. Service operations are also commended for efficiency and transparent communication, though one customer noted an issue with incomplete repairs that was being addressed.

Erica Freehoffer4 months ago

"I had a fantastic experience buying my new Nissan Maxima from Eli Yousef at Haddad Subaru in Pittsfield. Eli was incredibly knowledgeable, personable, and professional—never once making me feel pressured. He truly listened to my needs and helped me find the perfect car within my budget. The entire process was smooth, transparent, and stress-free. I highly recommend asking for Eli if you're looking for a great, honest car-buying experience. I would definitely recommend him and buy another car from him in the future. Sincerely, Erica F.”

Angela B.4 months ago

I had a great experience at Haddad Subaru with Eli. I inquired about a used SUV they had advertised and from the moment I came in to take a test drive, Eli was super personable and helpful with the whole process. He wasn’t pushy at all and he was ready to answer any questions I had. It was an easy, quick process purchasing the vehicle. When it came to the financing part, Evan was also very down to earth and made that part easy as well. Everyone I dealt with during the whole purchase made me feel very comfortable. It’s the 4th vehicle I’ve purchased from the Haddad group of dealerships and I’ve always had a good experience. I highly recommend Eli if you’re shopping at Haddad Subaru!

Donna Stacy3 weeks ago

Abby was our sales person. We loved working with Abby. She was very knowledgeable and always responsive. What I liked, too, was the way the Haddad group worked as a team. If Abby wasn’t on deck, then someone else got back to us right away. Looking forward to loving our new Forrester.

Ernie MacDowella month ago

Our experience with Haddad was great, but my car was not fully fixed and that made me very upset. But we are gonna try this again tomorrow and hopefully get better results. Brianna was great though. We really like her and she goes abobe and beyond to make us happy.

Tony Proscioa month ago

I dropped off my car as soon as I arrived -- no waiting at all -- and got a call with a complete diagnosis in just a couple of hours. In a long list of recommended services, only two or three were urgent, and Mark, the Haddad representative, was frank and helpful in recommending ways of deferring some of the less-critical work and the cost while tending to the important safety issues right away. Communication was excellent throughout, and the work was done much faster than I expected. A great experience.

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