Franchise Dealer

Harbin Ford Scottsboro

Scottsboro, AL

4.4(2,103 Google reviews)

Brands

Ford

Contact

564 Micah Wy, Scottsboro, AL 35769
(256) 254-5280harbinfordscottsboro.com/

Follow

Google Reviews

# Summary Customers consistently praise the sales team for their knowledgeable, patient, and transparent approach to vehicle purchases, with multiple reviewers highlighting exceptional service from individual salespeople and competitive pricing. However, one customer reported significant issues with the service department, citing incomplete repairs, extended vehicle hold times, and poor communication.

David Hurley4 months ago

I had a great experience working with Matt at Harbin Ford in Scottsboro, AL on the purchase of my 2026 Ford F-250. From start to finish, the entire process was smooth, straightforward, and completely stress-free. Matt was knowledgeable about the truck, answered all of my questions, and made sure everything moved quickly without any pressure. He kept everything transparent and made the buying experience easy, which I really appreciated. If you’re in the market for a vehicle and want someone who will take care of you and make the process simple, I highly recommend asking for Matt at Harbin Ford. I couldn’t be happier with my new F-250!

Cindy Carver Bond2 months ago

I went in for a test drive, came out the owner of a 2025 Ford Bronco Outer Banks! It is absolutely my dream car!! And, Blake could not have been better at his job!! He was patient, kind and kept me in the loop continuously throughout the experience!! I highly recommend you go to Harbin Ford Scottsboro for your next car purchase!! The whole team was friendly and worked together to make my dream happen!! Ask for Blake!! 😊

Makayla Allen4 months ago

I just purchased my 2024 4Runner and drove 2 hours from Georgia — and it was 100% worth it! Brittney was AMAZING from the very beginning. Before I even made the trip, she was sending me pictures and videos of the 4Runners I was considering and answering all my questions. She made me feel confident making the drive. Once we got there, the whole process was easy and seamless. Brittney and the entire staff were so friendly, helpful, and made everything stress-free. And the best part? Their pricing beat Georgia pricing by thousands. 🙌 Highly, highly recommend if you’re in the market for a vehicle. Totally worth the drive! 🚗✨

Scott Hartman2 months ago

If you care about your vehicle don't take it here for any kind of repair or service. Ive taken my car there three times and each time it came back worse. They dont fix what they say they'll fix and what they do fix odds are they are going to do it wrong. On top of that they will keep your vehicle for months on end without updates and then make excuses as to why its not done. Well as an update I tried to have them fix the repairs they were paid to do that they didn't. They had a new service manager, Chad, who said he would "do everything he can to make it right because he needs a good review." First off I'm glad thats why you care about good customer service, and secondly he's about as useless as he appears. After Harbin had my vehicle for about 8 of the last 12 months they tore it up worse and didnt replace what they were paid to replace. With excuse after excuse they sent my vehicle to another shop to pay them to do it and then told me they couldn't do it. I wouldn't trust this dealership with a go cart let alone ever take my vehicle there again.

Jeff Berg5 months ago

Tylor & his crew at Harbin Automotive are the best. 5 star quality service & pricing is great too! Got new tires and oil change today Check with Tylor or Brandon before you purchase tires elsewhere! Quick quality service! Thank you Jeffro

Get anonymous quotes from Harbin Ford Scottsboro

Submit your car request anonymously — Harbin Ford Scottsboro and other dealers in Scottsboro, AL will compete for your business. You choose who to reveal your contact info to.

Get quotes anonymously →

Is this your dealership?

Claim this listing and your first bid is free — no credit card required to get started.

Claim this listing — first bid free

No credit card required to sign up

How AutoAnon works for dealers

  • Buyers submit anonymous vehicle requests
  • Matched dealers compete with their best offer
  • Buyer chooses — you get their contact info exclusively
  • First bid is on us
Learn more →