Hendrick Acura

Had a really great experience from start to finish at Hendrick Acura! My sales person, Jim, was very helpful on going over features on the different levels of the MDX & they had a good selection for me to test drive. The finance part was painless & efficient with Jarrod. I was able to lease exactly the car I wanted & headed home the same day with it. Would definitely recommend!

I cannot say enough wonderful things about my experience with Jeffrey Austin. Purchasing a vehicle can sometimes feel overwhelming, but Jeffrey made the entire process smooth, professional, and genuinely enjoyable from start to finish. What truly set him apart was his level of customer service. With a kind of care and commitment is rare. Even more impressive, Jeffrey is one of the only sales professionals I’ve worked with in the last seven years who actually took the time to sit down with me and thoroughly go through my vehicle’s features. He didn’t just hand me the keys and send me on my way. He carefully explained everything, answered my questions, and even programmed many of the settings to my personal preferences before I left. That attention to detail made me feel valued as a customer and confident in my new vehicle. Throughout the entire process, Jeffrey was knowledgeable, patient, responsive, and genuinely invested in making sure I had an exceptional experience. His professionalism was matched by a personal touch that is becoming increasingly hard to find. If you’re considering an Acura, do yourself a favor and ask for Jeffrey Austin. He delivers the kind of service that turns a car purchase into a memorable experience. I absolutely love my new Acura, and Jeffrey played a huge role in making that happen. Highly recommended!

Jim Holshouser and Jarrod and anyone we encountered at Hendrick Acura made us feel genuinely welcomed and valued. Jim and Jay demonstrated excellent product knowledge, professionalism, and walked us through every feature, knob and button with clarity and pride. We knew the Acura MDX was a great pick. What impressed us most was the complete absence of pressure throughout the entire negotiation process; every question was answered honestly, and we never once felt rushed or steered toward a decision we weren’t comfortable with. We were also happy with the fair and transparent trade-in value we received. The accessories we selected were installed, tank filled, car shined up after rain, and we drove away in our new vehicle feeling completely confident and cared for.

I bought a 2023 Certified Pre Owned MDX A-SPEC this weekend from Hendrick Acura on Independence and I love it! Eddie Roseman was very helpful as I wanted to look at different color combinations of the vehicle. Jarrod Moore was also very helpful with this process! Great experience and so glad I came here!

Hendrick Acura was very Professional, Courteous ,Friendly and very conscientious of my time. I recently had a negative experience about 3 miles down the road at another dealership and the difference between here and there was night and day. I would recommend this Hendrick dealership for any purchase new or used. Emmett was my salesman and I loved him. Shout out to Finance as well- No High pressure sales. Just laid out the facts and the cost of payment options and let me decide. Very Pleasant experience all the way around. LOVE my MDX :)