Franchise Dealer

Hendrick BMW

Charlotte, NC

4.8(9,133 Google reviews)

Brands

BMW

Contact

6950 E Independence Blvd, Charlotte, NC 28227
(704) 321-4851hendrickbmwcharlotte.com/

Google Reviews

# Summary Staff members are consistently praised for their professionalism, patience, and dedication to customer service, going above and beyond to meet individual needs throughout the purchasing and service process. Customers report smooth, stress-free transactions with knowledgeable representatives who prioritize transparent communication and attention to detail.

J. Ryan Hudson2 months ago

I want to sincerely thank Lance Darby for his outstanding support and exceptional customer service throughout my vehicle purchase. From the start, I shared what I was looking for, and he went above and beyond by finding multiple options for me to consider. He took the time to make sure I had choices that truly matched what I needed. The entire experience was smooth, stress-free, and genuinely enjoyable. Thanks to his dedication and effort, we found the perfect truck that checked every box I was looking for. I’m incredibly grateful for my new vehicle and for the chance to work with someone who made the process so easy. I highly recommend working with Lance Darby for any vehicle needs. His professionalism, communication, and commitment to helping his customers stand out. Thank you again, Lance!

Yolonda Johnsona month ago

I would like to give my guy Ed a shoutout for all his help with the purchase of my new car. If you are looking for someone to cut up with but talk business and get a great price he's ur go to guy. He will help you capture special moments and keep in touch. Mini family for life. Go Knicks

Michelle2 weeks ago

My Husband and I purchased a new BMW X5 M60 this weekend from Hendrick BMW. We worked with Collin and we couldn't ask for a better Salesman to work with he stayed in contact with us throughout the entire time. He answered all our questions and made it seamless. He had everything ready when we drove from TN. He even went above to make sure we got the red calipers we really wanted!!! Thank You Collin we appreciate all your efforts!! Todd & Michelle

Steve Hoerner3 months ago

This Hendricks BMW service center was by far the best dealership experience I've ever encountered because of your Representative Coty Hartson. His kind, courteous and professional manner in which he conducts Hendrick's business should be recognized and commended! With the purchase of my third BMW in over forty years, this is the first time utilizing a dealer service center versus self-servicing my own vehicles. Didn't know what I was missing...Coty made my experience worthy of returning to Hendrick BMW for any and all service work. Thanks Again! Steve Hoerner Grey Mrkt - BMW 735i 5-speed w/BBS BMW 525iT Sport Wagon BMW X5 xdrive35i Sport

Jessica Griera month ago

I had an outstanding experience with Hendrick BMW and couldn’t be happier with my new BMW X6 Plug-In Hybrid. Before making my decision, I spent quite a bit of time test driving and comparing vehicles from several luxury brands, including the Mercedes GLE AMG and the hybrid version of the GLE, Porsche, Lexus, and Genesis. In the end, the X6 stood out as the perfect combination of performance, technology, efficiency, comfort, and style for my family, my business, and my lifestyle. A big thank you to Brandon, my sales advisor, who was knowledgeable, patient, and never made me feel pressured throughout the process. He took the time to answer my questions, helped me compare options, and made the entire experience enjoyable from start to finish. I also want to recognize Jim in Finance. He was professional, transparent, and efficient, making what is often the least enjoyable part of buying a vehicle surprisingly easy and stress-free. The entire team at Hendrick BMW delivered a first-class experience. If you’re considering a BMW, I highly recommend asking for Brandon and Jim. They made the process seamless, and I absolutely love my new X6.

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