Heritage Toyota

Very helpful sales rep (Ryan). No pressure. Helped us figure out the best fit for us for vehicle choice and financing options. We made our best choice and went home that evening with our new truck. Financing bro (Matt) also helpful and efficient. Overall a great experience.

My husband and I had two sedans which doesn’t work great in VT winters and since we have a toddler and another baby on the way, it was time to upgrade to an SUV. We went in thinking of a new car but Joe Mount showed us an amazing deal on a 2024 RAV4 that we couldn’t refuse so we traded one of our cars. He was very patient, non-pushy, and fun to chat with. Patrick, the finance guy (sorry can’t remember his title), was very helpful explaining the process as well. The whole process couldn’t have been smoother. I was SUPER impressed with heritage and both guys that helped us. We highly recommend. Ask for Joe and Patrick!

Rob Ploof is the least “salesy” professional you could find to work with. This was the easiest auto purchase with no pressure for add ons on and extra fees. Offered not pushed. I came from Virginia to buy from Heritage after looking for over a year on all of the sites. Great communication but not sending me messages every day and went out of their way to make it easy. Thanks to Matt Messenger in finance for being straight forward upfront on total pricing and also not trying to oversell me add ons. Loved being able to buy additional Toyota 4 year warranty on a used car. Highly recommend Rob as your go to for sales along with the Heritage team.

Joe Mount and Frankie were absolutely amazing to work with!! Making sure to help me find something within my budget and safe for my 5 year old to ride in. Joe was not willing to let me drive the two hours back home empty handed. My son and I could not be more appreciative of this great group of people at Heritage. Joe and Frankie, thank you for staying way past closing time just to make sure my dreams came true that same day. 10/10 recommend without a doubt!!

I purchased a truck from a supposed reputable used car salesman that completely broke down on me just 6 months into buying it, the place refused to help at all and basically said I was on my own, and the quotes I got for repairs were more than I owed for the truck itself, so I was in quite the predicament as I needed wheels to get to work, so with my spirits down and my guard up I reluctantly made my way over to Heritage to purchase my 2nd used car in 6 months. The moment I stepped in the door Joe Mount immediately popped up from his desk to greet me and asked how he could help. I took some time explaining my previous woes to him and made it clear that I just needed a reliable car to get to and from work that would last me years without any major repairs. Joe got right to work on checking their inventory for a good fit that matched what I was looking for, and not 10 minutes later we were test driving a nice Subaru. My credit wasn’t in the best spot so it was clear that getting me approved for a car that fit my needs was going to take some calling around and jumping through a few hoops. Joe and his team got right to it and no exaggeration they spent at least 8 hours calling around to different banks and seeing what they could do to make it work. As I was still on edge from my previous experience, I didn’t fully commit at first and even hinted that I probably wasn’t going to do it, and there wasn’t any sort of negativity from Joe or anyone else at heritage despite the fact they wasted their whole day on getting me approved. I slept on it for a day and after some thinking went back to complete the purchase. Joe and the finance people had to do a couple hours of paperwork AGAIN because of me and yet it was still all smiles and politeness from Joe and everyone else at heritage. Joe was extremely clear and transparent with all of the information, never did I feel they were “pulling a fast one on me” or anything of the sort. It was clear to me that Joe and everyone else I worked with genuinely cared about getting me into a good car that I could afford and that would last me. Extremely knowledgeable and nice staff (especially Joe), overall 11/10 service. Next time I need a car I know where I’ll be going, although that probably won’t be for some time as they sold me a good one! Thank you heritage for helping me get through that tricky time!