Herl Chevrolet GMC
Goodland, KS
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# Summary The dealership earns consistent praise for knowledgeable and courteous service across both sales and service departments, with staff going above and beyond standard expectations to resolve customer issues quickly and thoroughly. Customers highlight the friendly, family-like treatment they receive, competitive pricing, and hassle-free experiences that make them likely to return and recommend the business to others.
Our diesel pickup broke down a week and 2 days ago while we were traveling back home. Had to have it towed to Herl. David and his service crew worked diligently to diagnose the problem and get parts. Today we are back on the road. Courteous and conscience service we truly appreciate. They even fixed an issue with tailgate sound system that they didn't have to. Highly recommend these folks.
Thank you very much to David Scott and the entire Herl team! I felt like family from the time I walked in the door until I left with my new truck. Multiple friends and family have referred me here, and now I understand why. Thank you for the honesty, and hassle free buying experience! Highly recommended!!
Herl Chevrolet GMC fixed my defective GMC Denali grille after part of it flew off while I was on the highway. Dave in the service department got me in and out the same day with a brand-new replacement. Everyone was extremely knowledgeable, helpful, and easy to work with. The whole process was smooth and stress-free. I highly recommend their service department — especially for travelers passing through I-70 in western Kansas who need fast, reliable help.
Herl has the best service for my beloved Chevy! They went the extra mile for me when I told them about a vibration I had on my Trailblazer, even spent an extra hour with no labor charge to make things right for me! The entire staff treats everyone like family and I’ve been with them from purchase date to current date, will continue buying/servicing through them!
I just bought a 2016 GMC Yukon XL from Herl’s. They were wonderful to work with. Our salesman, Danny, was excellent. He was not pushy, but knowledgeable and easy to work with. When I arrived to purchase the vehicle it had been carefully detailed. He even topped off the tank with gas before we left. Overall the experience was outstanding, the pricing was competitive and we were treated with small town service that is getting hard to find.
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