Hertrich's Capitol Mazda

I had been shopping for a car, for what seemed like forever. I had terrible experiences with different dealers. I stopped to look at the car lot here, and I was warmly greeted by Christian. He made me feel important, comfortable, and in control. There was no pressure, and he was so down to earth and normal. JoeBeth and Maria were so kind and helpful. They worked to get me the best price, and make me feel good. I am so happy with my 2019 Lincoln Nautilus! He’s a beauty! I never thought I’d be able to get something like this as a divorced single mom. Thank you to the amazing staff at Hertrich Capital! I will never forget this experience, and I will definitely base customer service moving forward, on how I felt leaving here. Thank you!!!

Sean Stephens and the team were amazing. From sales, to management, to finance. This is our 2nd vehicle purchased from here and no complaints! They worked with our lender directly and had us out quickly! 2024- 2017 Dodge Ram 1500 2026- 2021 Toyota Rav 4 Hybrid

So glad I chose Hertrich Mazda to do business with! The staff is super friendly and knowledgeable. I couldn’t ask for better customer service and support! Both Sven and Mish were awesome!! If you’re thinking about purchasing a Mazda, I suggest you come to this dealership, you will not be disappointed!

I recently had the pleasure of purchasing a vehicle from Hertrich's Capitol Mazda, and I am absolutely thrilled to share my outstanding experience. From the very first interaction to the final paperwork, everything was handled with professionalism, efficiency, and genuine care. Christian and Maria were incredibly helpful and knowledgeable, patiently answering all my questions and concerns with a warm and welcoming demeanor. Their expertise made the entire car-buying process smooth and stress-free. I was consistently impressed by their dedication to ensuring I felt comfortable and well-informed throughout. I wholeheartedly recommend Hertrich's Capitol Mazda to anyone in the market for a new car; their exceptional service truly sets them apart.

Just had the best new car buying experience of my life! Went in on a Friday afternoon to look at the CX 30. Sean Stephens listened to what I wanted and showed me several cars that fit the bill. But none were the color or engine I wanted. He talked to his manager and they were optimistic the could get me the car from another dealer. The manager(Mish) got on the phone with other dealers and I got a call on Saturday saying they were successful. I picked it up on Monday. I have bought 11 new cars in 54 years of driving and Sean and Mish were awesome! Sean really knows his cars— he answered all my questions. I highly recommend Hertrich Capitol Dover and Sean Stephens. I hope the service department is as good as the sales department.