Franchise Dealer

Heuvelmans Chevrolet Buick GMC Cadillac Limited

Chatham, ON

4.6(739 Google reviews)

Brands

BuickCadillacChevroletGMCBuick, Cadillac, Chevrolet, GMC

Contact

755 Grand Ave W, Chatham, ON N7L 4L3, CA
(519) 352-9200heuvelmanschev.ca/

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Google Reviews

# Summary This dealership receives high praise for its sales team's friendly service and efficient purchasing process, with particular recognition for individual staff members who go above and beyond to assist customers. However, one customer reported concerns about service department organization, cleanliness, and consistency in appointment management, suggesting inconsistency in the overall customer experience.

Michelyn Lindsay4 months ago

Still smiling ear to ear about my first vehicle purchase here and that was only about an hour ago!! Jason introduced us to Sharon who helped us through the buying process. She's friendly, genuine, and extremely accommodating. The entire process was quick and painless! Great first experience! Thank you to August as well. A pleasure dealing with you all and I can't wait to pick up my car! Best rates in town btw! Thanks again, Sharon!

Jason Parent5 months ago

On behave of myself and Comunity Living C-K Thank you, Trentin, and Jay of Heuvelmans Chevrolet Buick GMC Cadillac!!! Cole really appreciated letting him go on a test drive in your brand new Hummer EV! And it made his year to sit in the 2026 Corvette Z06. He was especially pleased you let him start it up in the show room! He’s hoping maybe Trent or Jay will take him for a drive in it with the top off come spring time;) you guys were super patient with all his questions and treated him with the utmost respect. Five stars! No doubt these guys have a top sales team!!!

Tracy Ma month ago

Ryan from service was absolutely amazing! Not only did he help me with my dad’s vehicle, but he also took the extra time to help me with mine. He educated me on so many things and genuinely understood my anxiety around certain vehicle issues, going above and beyond to make sure I was taken care of. ​I cannot thank him enough. He is absolutely top-notch and the reason customers will keep returning to this business. He truly deserves to be recognized and congratulated for his outstanding work. Ryan completely saved my sanity with my vehicle, Thank you truly so much Ryan ♥️♥️🙏🙏

trebor5961a month ago

Service at this dealership is not on par with others. You book an appointment, they have open work order with all vehicle & owner information, rather than scan the vehicle when you drive in at the booked time and greet you by name, they ask why you are here? Go figure….This is an easy thing to do and puts customer in frame of mind that this dealer cares Service area is not only cluttered with tires but behind the desk is messy and in need of a good clean up of boxes/stuff. State of chipped desk & cupboards sets customer thinking why did I bring my new car here. When waiting for service, customer expectation is it will be completed within time they say, unfortunately this has not been my experience over several visits.

Steven Saad2 weeks ago

I can't say enough good things about the team at Heuvelmans Chevrolet Buick GMC Cadillac. I'm not from the area and, on the very first stretch of a three-week road trip, my rear hatch started acting up. Ryan and Taven in the service department had a look, diagnosed possible issues, and came up with a viable solution. They also took the time to show me how to switch between the different power hatch modes so I can adjust it properly when I get home. That extra level of care made all the difference. Ryan and Taven are a great example of what community service should look like. They made me feel genuinely welcome, treated me like a local, and set the gold standard for how Chevrolet dealerships should take care of people. Thanks again for turning a stressful situation into such a positive experience!

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