HGrégoire Hyundai Vaudreuil
Vaudreuil-Dorion, QC
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Customers consistently praise the sales team for knowledgeable, professional, and pressure-free service, with multiple reviewers highlighting exceptional individual salespeople who made their purchasing experience smooth and enjoyable. However, service department experiences are mixed, with some customers reporting recurring issues with tire balancing and alignment work, poor follow-up communication, and inadequate support for insurance claims.
I recently purchased a used car and had the pleasure of working with Emile. The entire experience was smooth, professional, and stress-free from start to finish. Emile was knowledgeable, patient, and genuinely helpful throughout the process. He took the time to answer all my questions, explain the details about the vehicle, and made sure I felt comfortable and confident with my purchase. I never felt pressured, which made the experience even better. What stood out most was his honesty and transparency. Emile made the process straightforward and went above and beyond to ensure everything was handled properly. Buying a used car can sometimes be stressful, but he made it easy and enjoyable. I highly recommend Emile to anyone looking to purchase a vehicle. If you want someone who is professional, trustworthy, and truly cares about helping customers find the right car, Emile is the person to see.
By far the best place I’ve gone in a long time for cars. From buying our 2025 Tucson . To everything in between . The friendly faces we see for our tire changes France’s is the bomb.com! Always on top of helping us with our appointments! Thanks for such great service
I had an excellent experience at HGrégoire Hyundai, and I want to give a special thank you to Orlando Kristoffersen for his outstanding service. From the moment I walked in, Orlando was professional, friendly, and genuinely helpful. He took the time to understand what I was looking for, answered all my questions clearly, and made the entire process smooth and stress-free. There was no pressure—just honest advice and great customer care. If you’re looking for a great car-buying experience, I highly recommend asking for Orlando. You won’t be disappointed!
Where do I start… I started dealing with this dealership about 2 years ago. Went well for the first 6 to 8 months and then things went south. All of this rating is on the service side and not related to sales which I have not dealt with. Long story short, had to redo tire balancing 3 times, alignment 2 times and still had issues. Each time, they admit previous alignment and tire balancing showed flaws. This caused my tires to most likely worn not properly and will cause me to change tires quicker. I had to go to another garage to get things done properly. I will also add the lack of follow ups, always had to call back to follow up (Still waiting after 3 plus weeks for one still and this includes a call back from the Service Manager!). So sad to see my good experience with them go sideways so fast… They lost a client, my prinlem was resolved elsewhere with the proper expertise. P.S. Also, I wonder how many reviews are true 5 stars when clients are asked for 5 star reviews when it’s time to pay for a 10$ discount off their bill…
Super disappointed in service assistance for my Elantra collision insurance claim. No one called me back to ensure good communication and process. I thought since I purchased my vehicle with them they would ensure good service & communication but that was not the case.
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