Hilltop Chrysler Dodge Jeep Ram
Ada, OK
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# Summary The dealership is praised for its customer-friendly sales approach, with multiple reviewers highlighting knowledgeable and low-pressure salespeople who deliver fair deals and genuine service. However, service department experiences have been inconsistent, with one customer reporting a belt installation error and slow communication, though management ultimately resolved the complaint.
Had a great experience at Hilltop. Dylann was super easy to work with, listened to what I wanted, and never made me feel pressured or pushed into anything. He was helpful, straightforward, and made the whole car-buying process smooth and stress-free. If you’re looking for a vehicle, I’d definitely recommend Hilltop and ask for Dylann.
Dalton Stacey took excellent care of me when I purchased my new Dodge 2500. They should send other car salesmen to school at Hilltop Dodge. All the guys there were super nice and helpful and made me feel like a friend just hanging out shooting the breeze from the moment I walked in. From the first email, text, then call, Dalton was answering all my questions with an honest laid back attitude. I drove two hours one way to get there and it was definitely worth my time. You owe it to yourself to give these guys a shot on your next new vehicle.
I had my dodge truck towed here to get the serpentine belt replaced, after a week of waiting and calling they finally said it was done. after picking it up I smelled burning and I popped the hood and they put the belt on wrong. $300 to change a belt and it was done wrong and then another $100 for the local mechanic to redo it. When I showed the dealership pictures of how it was put on wrong they did not offer any resolution at all. Do not take your vehicles here to get worked on. (EDIT) The GM reached out and was uninformed about the issue and resolved it within a few hours.
Hands down the best dealership experience we've ever had. Johny Mathews was our salesman; he met us outside and asked what it would take. We said lower payments. Not only did they deliver, the payments were even lower than their initial offer with a 100k warranty included. As they waited on the bank, they let my husband pick out some Jeep merchandise as an apology, but it was worth the wait. From the moment we stepped on the lot to signing the papers with Hunter, everyone was awesome. This dealership is over 2 hours from us, but I'd definitely go back. Hilltop, thank you again.
My husband and I bought a truck from Hilltop dodge a few months back and had the best car buying experience we have ever had. They were not pushy or rude. Rather worked with us to get a great deal, deliver the truck a state away, and fix an issue with the truck that was missed. I cannot recommend these guys enough, especially Hunter. This place should be your first and last stop when looking for a vehicle.
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