Hino Drummondville
Drummondville, QC
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Google Reviews
# Summary The dealership receives praise for exceptional customer service, friendly and professional staff who go above and beyond to help customers, including providing translation assistance and detailed explanations. However, one customer reported significant frustration with repair service quality, citing multiple failed repair attempts and wasted travel time that demonstrated poor consideration for customers' schedules.
Absolutely amazing people! Lovely mechanics and front staff! Been stuck in Quebec for 2 weeks calling over 20 mechanics and even went to hino Quebec and they didn’t want to help as the error code didn’t show anything wrong other than egr valve. I don’t speak any French at all so it was very difficult. But the lass here with the baggy blue pants was absolutely amazing! Helped me translate and they fixed this issue in 2 hours!! Sick! You lot are absolutely amazing! Merci!
Eric S.
Service proche de nulle qui ne prend pas en considération le temps des gens. ca fait deux fois qu'on conduit de Saint Hyacinthe à Drummondville pour une réparation spécifique, il nous appelle on fait le trajet et le problème n'a pas été réparé. 2 heures de route avec 2 personnes à rien faire !!! ils nous prennet par le cou puisqu'on n'a pas d'autre choix mais ca montre les valeurs de la compagnie. J'attend le jour ou on vend ce M*** Hino pour ne plus perdre le temps quand il faut le réparer
I haven't bought a truck from there yet (but I will soon). I was treated like royalty! What customer service!!!! Wow, they explained everything to me from A to Z and more. Even though I'm not buying a new truck (I'm on a tight budget), he took the time to answer all my questions and gave me tons of advice. Seriously, if you buy anywhere else, you'll miss out on a whole experience!!!!
Absolutely perfect. Super professional service. Super friendly staff.
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