Franchise Dealer

Hixson Autoplex of Alexandria Ford

Alexandria, LA

4.4(837 Google reviews)

Brands

Ford

Contact

2506 South Macarthur Drive Alexandria Ford, Alexandria, LA 71301
(318) 472-2287hixsonfordalex.com/

Google Reviews

The dealership is widely praised for exceptional customer service, with salespeople going above and beyond by staying late, accommodating special requests, and remaining available to customers after purchase. Staff members are consistently described as knowledgeable, patient, and caring, though one customer noted an initial finance department issue that was promptly resolved after management intervention.

Hanna Brouillettea month ago

10/10 experience! Derrica was the BEST saleswoman!! I contacted her at 11am and 12 hours later we were owners of two beautiful new fords. From securing the deal to sitting with our 3 year old while we signed papers, she did it all. Derrica really went above and beyond for us and deserves everything good in the world! 🩷 Not only did Hixson give us so much more than any other dealership for our trades, they made the note that we wanted happen (when every other dealership we went to couldn’t!!) and even stayed until 11pm for us to purchase these vehicles. The entire team is so knowledgeable and friendly. We will be returning customers!!

Laurynn Humphriesa month ago

I only came in for my sister to find a new vehicle, never guessed I’d leave with a brand new car!! Huge shout out to Danielle for being so patient, kind, helpful and caring during the entire process!! Even after I’ve gotten my new car, I can still contact her for anything and she’s there!!! Amazing customer service!! Go see Danielle y’all!!

Allicia Wilmer2 weeks ago

Rylan and Travis from Hixson Autoplex is an ALL STAR team. Rylan Ferrier is Amazing, My Husband said that he wouldnt allow him to leave until he leave happy with a vehicle and He Absolutely Did!!! OMG and Travis came in to back him up GUARANTEED!!! TRAVIS AND RYLAN IS THE GOAT!!! WE THANK YOU BOTH FOR EVERYTHING. OUR EXPERIENCE WAS ALL OF AMAZING!!! Hixson is LUCKY TO HAVE RYLAN AND TRAVIS ON YOUR TEAM

Devine Church4 months ago

I have to say if you’re looking for a team that works around you this is the place! Thank you for everyone for staying late to accommodate our recent purchase of our Gorgeous Expedition that we are in love with! First time we purchased locally and will not go back to online purchasing a vehicle again. From my awesome sales lady to the finance manager a special thank you for staying so late for us! I have to give another shout out to my sales lady Shy who answered questions on her personal cell phone after the sale ( some of them seem so silly now) she is GREAT! Go see them, you will not be disappointed! I can’t thank them enough! HIXSON HAS IT!

Jody G3 weeks ago

Had a great sales experience. The salesperson was extremely helpful. He has answered several questions after the sale. I was not happy when I got to finance. After the sale and when I got home I was going over the papers and realized I was sold several services without asking if I was interested in them or given the option to decline them. Update, Hixson Ford Alexandria contacted me the next day. They were extremely helpful in making sure I was satisfied. Everything has been corrected. I would recommend Hixson Ford to anyone looking to purchase a vehicle.

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