Honda de Terrebonne
Terrebonne, QC
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The dealership is widely praised for exceptional customer service, knowledgeable staff, and seamless vehicle transactions, with customers highlighting professional and attentive employees. However, some customers have experienced issues with overselling optional services as mandatory and inconsistent follow-up communication on inquiries.
Excellent service and incredibly friendly staff! Kaina and Goyan offered exceptional service throughout the entire process and answered all of my questions—I cannot say enough good things about them. I dropped off my old car on Monday to have the snow tires transferred to my new one, and they even arranged for someone to pick me up. I have never seen such a great team work together so seamlessly. I am so happy with my new SUV and would definitely recommend this dealership! 👍👍
They always sell some services that they say is required by Honda, but upon verification is only a recommendation. Overall great service!
Customer service is impeccable whenever I have to visit them for repair. Happy the owner takes time to speak to his clientele.
Very patient and attentive employees. Waited for us ( we came late ) and gave us very profesional and respectful service.
I reached out to inquire about a Mercedes-Benz GLB and only received a series of automated email responses from a sales agent. When I contacted the dealership’s support team, they assured me that someone would follow up by email — but no one ever did. It’s disappointing, especially since I was genuinely interested in purchasing this vehicle. Very poor communication and follow-up.
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