Honda Of Huntersville

Pulling into the dealership right now, you might think you took a wrong turn into a construction site; trailers everywhere, a little chaos; but stick with it, because it’s 100% worth it. I worked with Kevin Nguyen, and he set the tone immediately. No pressure, no awkward sales tactics; just a genuinely easy, straightforward experience. Honestly, the lack of pressure made me more comfortable buying, which is the opposite of how most dealerships operate. Kevin happened to be off the day I came back in, and I was paired with Trey Honor. Seamless transition. Trey was great to work with; super easygoing, good conversation, and made the whole process feel relaxed instead of transactional. Also had the chance to work with Derek Raper (Manager), who helped get everything where it needed to be without turning it into a drawn-out negotiation marathon. And to wrap it all up, Trenton Myers (Finance Manager) brought it home. We hit what felt like every WiFi outage known to man, but he kept things moving, stayed patient, and we ended up laughing our way through it. Honestly made the paperwork part way more enjoyable than it has any right to be. End result: drove off in a 2026 Civic and had one of the smoothest, most enjoyable dealership experiences I’ve had. Would definitely recommend; even if your first thought pulling in is, “Wait… am I in the right place?”

I had a great buying experience at Honda of Huntersville. From start to finish, the process was smooth, transparent, and stress-free. Tyshon and Marcellus were both outstanding—professional, knowledgeable, and genuinely focused on making sure I found the right vehicle without any pressure. They took the time to answer all my questions, explained everything clearly, and made the entire experience enjoyable. I truly felt valued as a customer. I highly recommend Honda of Huntersville and would absolutely work with Tyshon and Marcellus again in the future

I brought my vehicle in for an A/C issue and left extremely disappointed with the service I received. When I arrived, my only concern was the A/C. There were no warning lights on my dashboard and no other issues with the vehicle. After their inspection, I was told there were additional problems with my car, and suddenly multiple warning lights were illuminated. I was also told that a leaking component was causing my A/C issue and that the compressor was fine. Unsatisfied with the diagnosis, I sought a second opinion from a third-party mechanic, who determined that the compressor had actually failed. The third-party mechanic also reset the warning lights that appeared after my dealership visit, and they have not returned since. This left me questioning both the accuracy of the diagnosis and the recommendations I received. To top it off, shortly after this experience, someone from the dealership called to ask whether I was interested in trading in my vehicle. Given the circumstances, that call felt incredibly inappropriate. I came in expecting knowledgeable diagnostics and honest service. Instead, I left with more questions than answers and ultimately had to rely on a third party to identify the actual problem. I will not be returning.

We had a wonderful experience with Honda of Huntersville! Declan made everything easy, was very responsive, and patiently answered all of our questions. He even sent us a personalized video of the vehicle we were interested in before we drove over an hour to test it out. We’re thrilled with our CR-V and would absolutely recommend this location and working with Declan!

This review is for the service department and the service department only. My parents have been long time customers of Honda. My mom had 2008 accord that was given to me and now she has a CR-V. Both cars were purchased while they were still under Priority Honda and were given lifetime oil changes. This service hasn’t been an issue until recently when I was told that if I didn’t get paid service done from the items under recommended service, the lifetime oil change warranty would no longer be honored. Aside from that I recently went to get my car serviced in accordance with the recommended service needs and not even 24hrs later had a check engine light come on. I contacted them and was told through text that i could bring the car up for them to look at. The service advisor I was placed with (Randi) awesome by the way compared to the other service advisors I’ve dealt with on past experiences (Hiram and Louis), said that the first tech to look at the car couldn’t find the issue and sent the car to their “master tech” who found the issue to be the cars radiator. I was quoted $2500 to repair it and told if I didn’t it could lead to the engine giving out. I left because who is paying $2500 to repair an 08 Accord. I intended to go to a local auto zone and run the check engine light test but before I even made it the light miraculously went off. My experience with service has been on a downhill since the change and their inability to get a commission check from me. Moral of the story and my experience please go get a 2nd opinion on service they recommend or you could end up paying more and getting something non existent “fixed”