Horne Kia Service Department

We recently purchased a Kia Telluride from Horne Kia in Gilbert, and the entire experience exceeded our expectations. From start to finish, every interaction was exceptional. The team took the time to answer all of our questions, explain our options, and help us make an informed decision without any pressure. In a world where there are countless places to buy a vehicle, customer service truly makes the difference—and Horne Kia delivered. A special shout-out to Chris Erwin, who went above and beyond throughout the entire process. His professionalism, knowledge, and genuine commitment to making sure we had a great experience did not go unnoticed. We are extremely satisfied customers and will absolutely return to Horne Kia for future vehicle purchases. Thank you to Chris and the entire team for making this such a positive experience! ⭐️⭐️⭐️⭐️⭐️

Easy peasy lemon squeezey! We’ve been considering a purchase for some time and it was nice how flexible the sales staff was and how smoothly they worked together (not the uncomfortable ‘who’s getting the commission’ situation); they worked through our concerns and and hesitations; very respectful of our opinions, needs and timetable. Chris Erwin is great! He and Ronnie and Al got us through the final purchase and across the finish line. We’re pleased with our experience and look forward to enjoying our Telluride for many years.

LUIS TORRES-DURAN was very friendly, professional and knowledgeable. He made my buying experience a breeze and actually enjoyable - none of the yucky pressure or games! I’ve had horrible experiences shopping for car previously but this was the complete opposite. I am so grateful for both Luis and Haidar. Thank you both for your help & making me feel comfortable :)

Fernando, he was professional and helpful beyond words. He helped me and my family figure something out during a very stressful time, and made it so much easier. He is not only a great salesman, but a fantastic person. Thank you so much!

We live in Utah and couldn't find a Hybrid AWD in stock anywhere in our state. I was so happy when I reached out and they had just what I was wanting (in fact they had a whole lot of Tellurides to choose from) They were so easy to work with, and made the purchase so smooth...the smoothest car buying experience my husband and I have ever had, and we did it from another state! Chris R was our salesman and he was great! So helpful and so knowledgeable! Thanks so much for your help, I LOVE MY NEW RIDE!!