Hoselton Auto Mall

We have been leasing from them for over 12 years. Our last lease we moved from Toyota to Chevy. We were contacted by head of lease department to come in early (8 months) for some reason. We did make the appt to come in 6 months early. We get to our appt, to find that no one knew we were coming in, and were told, sorry to many walk-ins today. They did sit us down, and we asked why did you want us to come in early? they said to go over what we wanted to do( buy out or lease again. Well we asked to see what was the best, and this is where something got weird. They asked to get value of the car(SUV) our miles are way down for the lease we have, the value came in lower than the price for if we paid the whole lease. So apparently, Chevy tells us the value is much higher than the dealership. As we found that they had to many of our car in stock, so brings price down!? So there was NO equity at all to lease again. The salesman told us there was nothing they could do for us!! WOW, we just might take the buy out, or lease for another dealership. Never had problems with Toyota, just will not go back to Hoselton Chevrolet.

Went to Hoselton Auto Mall to sell my vehicle. I wasn't sure exactly what to expect as this was my first time doing so but Gwen was amazing and there every step of the way. From prompt responses, to reviewing every single detail with me in a way that I could understand the information being provided, to then quickly getting the appraisal done when I came in for my appointment, and lastly to making it accommodating to receive my payment. Gwen provided such a great experience that when I am ready to purchase my next vehicle, I will be going back to Hoselton to hopefully work with her again. Highly recommend if you are looking to have a great price for your used vehicle, to reach out to Hoselton and request Gwen specifically!

I cannot say enough good things about our interaction with our sales rep Lou Munoz. His easy-going demeanor, professionalism and willingness to take care of our needs went above and beyond our expectations! When we picked up the car he spot checked and polished the exterior and sprayed the tires so they shined. He spent at least 45 minutes sitting in the car tutoring us on the computer options and how they all worked. Even set up our phone connections. Working with him was a delightful experience. Also, the young woman who handled the extended warrantee, Jordan Blundell, did a great job too, since we went in certain we did NOT want the warrantee, and we ended up happy to have gotten it! They have a great team at Hoselton!

The Service department did an excellent job. They sent a video of the tech going over the recommendations and why they recommended them. They gave me a generous offer on my vehicle which then I ended up trading in. My sales person Kodi did an excellent job selling me my new vehicle. I highly recommend working with him.

Hoselton contacted me the day after I received a cash payout quote from KBB. They made appt the next day. Negotiated the price to sell my car and sold it that day. Very quick and easy process. I would have liked to have gotten a better buyout price but it was comparable to other quotes.