Humberview Group

I’d like to start off by saying that I highly suspect the non-descriptive, 1-star reviews for this business to be completely bogus. I recently bought a 2023 Chrysler Grand Caravan and my experience with Humberview was 10/10. From the second I walked through the door I was greeted warmly and offered a hot coffee. My sales rep, Moe, was extremely professional, knowledgeable and patient with all my questions. I also worked with Frank, who was equally professional as he was knowledgeable and friendly. I felt 100% comfortable and confident in my purchase and that they appreciated my business and me as a customer. I got a great deal on a great van and worked with great people. Not a single issue from start to finish. I highly and confidently recommend this dealership to anyone looking for a new or pre-owned vehicle, and I will likely be back again in the future. Thanks for everything!

Just took delivery of my new Silverado truck and couldn’t be happier. The dealership delivered the truck to my door as I am recovering from knee surgery which was much appreciated. The HUMBERVIEW team of sales rep Rita love and Leena were fantastic taking care of every detail and made the whole process very smooth. Thank you very much. Barry Norton

I had an outstanding experience working with Ian Serban and the team at Humberview GMC on The Queensway. They went above and beyond to help me get excellent value for my Mercedes AMG E63s Wagon by leveraging their online wholesale auction system to find the right buyer quickly and efficiently. On top of that, Ian and the Humberview team was able to source me the perfect brand new 2026 GMC AT4X 2500 HD pickup with every option I was looking for through a dealer trade while the truck was still in transit to another dealership. The entire process was seamless, fast, and incredibly professional. What I appreciated most was how straightforward and clean the deal was — no haggling, no games, just honest and efficient service from start to finish. I highly recommend Ian Serban and the Humberview GMC team to anyone looking for a smooth, transparent, and high-level vehicle buying experience.

Zero Accountability. After dealing with Colony Ford and their service team on my 2 previous vehicles, 2016 F150 engine blowing at 3000 KM and my last escape 2017 experiencing transmission problems after bring it in for some warranty work at 60k KM, I decided to give them one last chance. I decided to get a brand new 2020 ford escape hybrid. I worked out what ever deal I could, trust me when I say this, didn't haggle the price at all because I wanted to get into a safe vehicle as the 2017 escape was becoming a dangerous drive. Two things happened with this vehicle that has now pushed me to my last straw. 1. After getting the vehicle from Colony noticed something wasn't right but chose to ignore it, after about a week I went to get my car washed and really got a look at my new car, the wheels (picture 1) I had paid for weren't the right wheels and had given me some random stock that weren't even the sizes recommended size from Ford. After bringing this up, I got a run around of; "the Wheels that you are speaking of were very badly back ordered from Ford so we went with the best option that we could for you so we would not hold up the delivery of your brand new Escape!!!" and "*Sales reps name* told you this" which he didn't. But the best response was from the GM, "we will exchange the tires no problem", this was something that didn't sit well, a customer buys something and was never told, all this purchase was done via email so not a word about the switch or mention of a different tire and rim being supplied. I brought in my vehicle on Jan 12 to get my tires swapped for the ones I ordered (picture 2) they looked like the ones I ordered so I had no issues, the next morning I went over to look at the passenger side, and both tires were smothered in the tire lube, absolutely disgusting, they only cleaned the driver side and it being 6pm at night in the dark I wouldn't notice they didn't clean them. 2. when they sell you a vehicle they give you a fueling fee of 75$ built into the price, I didn't haggle this off. But when I went to fill my tank 2 weeks after, it being a hybrid after all, the gas tank wasn't filling and would stop instantly after the trigger being pulled on the gas spout. I brought this in the same day as my tires. Was told this is know issue and given a bulletin that should have been solved in 4th quarter of 2020. My problem is that someone at Colony filled the tank with gas, HOW WAS THIS NOT NOTICED. Why was I told, they didn't divulge the information to make a sale. None of the above is proper business practice and Humberview group should know about this kind of stuff is happening at one of their dealerships. Call me and discuss this, I'm sure Colony knows who this is.

Thank you to Joe in Service for helping me. It was an exceptional experience, my car was overheating and he made me feel at ease. If you ever need service at humberview visit him!