Hyundai of Downtown Los Angeles

We spent three days visiting different dealerships, comparing cars, prices, and offers before coming to Hyundai Downtown Los Angeles and meeting Shulhin Kyrylo. After speaking with him, we honestly didn’t want to keep looking anywhere else. From the very beginning, Shulhin Kyrylo earned our trust through his honesty and professional attitude. He never tried to oversell, pressure us, or exaggerate anything just to make a sale. Everything was transparent, calm, and genuinely professional. What also stood out was how knowledgeable he is about cars. He explained every detail and feature of the vehicles we were considering, walked us through the pros and cons, and gave us many genuinely useful recommendations based on his experience. It was obvious that he truly understands the industry and cares about helping customers make the right decision. Beyond being professional, he was simply very easy and pleasant to work with. The whole process felt comfortable and stress-free, which meant a lot to us. We were also very impressed with Hyundai Downtown Los Angeles itself — the lifetime warranty, bonuses, discounts, and overall customer service made the experience even better. In the end, we left not only with a new Hyundai Tucson, but also with a genuinely positive experience. Huge thanks to Shulhin Kyrylo and the entire Hyundai Downtown Los Angeles team!

Had a wonderful experience here! Nick worked hard to help me secure a deal I was super happy with and drive away with the cutest new Kona. Paperwork process with Evan could not have been more efficient. Looking forward to returning to this dealership for any future service needs. Thanks DTLA Hyundai team!

⭐⭐⭐⭐⭐ Buying a car can sometimes be stressful, but my experience at Hyundai of Downtown Los Angeles was the exact opposite. The team was professional, respectful, and made the entire process straightforward and easy. I especially want to recognize Alex for his outstanding service. From the moment I arrived, he was attentive, transparent, and genuinely focused on helping me find the right vehicle rather than just making a sale. He took the time to explain everything clearly, answered all of my questions, and made sure I was comfortable with every step of the process. What impressed me most was his professionalism and commitment to customer satisfaction. Thanks to Alex, I left feeling confident about my purchase and very happy with my overall experience. I would definitely recommend Hyundai of Downtown Los Angeles to anyone looking for a vehicle and great customer service. Ask for Alex—you'll be in good hands.

Adrien was absolutely amazing to work with! He truly went above and beyond to help me find the perfect new car and structured a lease that fit both my needs and my budget. The entire process was the fastest and smoothest car purchase I’ve ever experienced. I think it took less than 2 hours and I didnt even have to leave my home! Also, the orignal car I wanted was out of my budget and he actually recommended me the car I have now and its PERFECT What really stood out was how genuine he was, I never felt pressured. He honestly wanted to make sure I drove away in a car I loved. I have driven ford, mazda and honda, but nothing compares to not only the customer service at Hyundai but the ride of the car. If you’re looking for someone knowledgeable, efficient, and who truly has your best interest at heart, Adrian is the best. Highly recommend!

Outstanding, professional customer service !!! I appreciate the transparency from everyone. You guys have a great team and I will definitely reach out again for future leases/purchases. Special thanks to Adrien for his patience and top notch service. Dillon the GM was awfully nice and understanding…the finance manager Evan was very helpful and explained everything to me. These guys really made my car leasing experience a memorable one ! Thanks again I’m so excited and happy with my new Palisade !!! 🥳🥳🥳