Hyundai of Greenville

We normally don’t leave bad reviews, but we have to warn you about the service we received at Hyundai of Greenville. As first time customers, who recently purchased a Used Hyundai, we wanted to establish a relationship with a dealership. We were met with indifference when we checked in (we needed an oil change and filter). When 2 hours had passed, we were told it would another 2 hours to fix recalls. They knew we needed to get to a doctor’s appointment. When we got the technician’s report by text, (which came after we had left) they showed us a picture of an extremely dirty air filter. They put the filter back in without cleaning it and bent the filter so much that it ripped and was useless. The picture on the left was what the technician sent, and the picture on the right is my filter after I carefully removed it. By the way, I bought an after market filter for $12 and installed it in 3 minutes. The price for installation at the dealership is $104.

I recently purchased a vehicle from Hyundai of Greenville and worked with Luca Kimbrell. From the beginning, he was very attentive and easy to communicate with. He listened to what I needed, helped me compare options without pressure, and was transparent about pricing and features. What stood out most was his patience and willingness to make sure everything was clear before moving forward. Even after the sale, he followed up to make sure everything was going well with the car. That level of customer service is rare these days. I would absolutely recommend him to anyone in the market for a vehicle.

​Today was an awesome day! I went in early Saturday morning looking for a specific vehicle I had researched. My sales representative, Toni B., made the entire experience completely worth it. Toni was incredibly professional and understanding of my situation. Even after I explained that I was going through my own lender, he didn't skip a beat and continued to thoroughly explain everything to me. Every other car lot I've visit felt like your on the game show deal or no deal. ​In fact, that is when Carlos introduced himself and supported the process as well. Despite not knowing if I was ready to pull the trigger that morning, Toni called to check on me later that day. At that exact moment, I knew the car I test-drove was the one I needed to secure on Monday. ​If you are looking to purchase a vehicle, go see Toni—he is amazing! Hyundai of Greenville you surely have my business and I will be telling everyone else about you all. Keep up the good work!

Josè and Danielle were wonderful to work with! Our next car may very well come from them again! My 2013 Veloster was giving me issues and I had to speed up my car search. We knew we wanted an Ioniq 5 and adter visiting 2 dealers and reaching out to another 3-4 out of state, we knew they were extremely hard to get ahold of. I submitted an inquiry online and Josè called me right away and told me what he could do for us. He was upfront about his dealer costs and discounts, which I appreciate as a previous car salesperson. The deal he made for us with their 0% financing was excellent and most importantly he was able to secure a car for us when no one else could! Two other dealers were not able to even get close to his price, let alone beat it. Danielle was lovely and extremely patient with us and our two young kids. Any question we asked of her, she had an answer for. Kind, patient, and motivated staff who seek to do what's best for their customers are a rarity in the car business. We did keep them past closing time because we came from out of town, but are so grateful for all they did for us. Definitely recommend checking them out!

Today was Adam’s very first day after moving here from out of state, and you would have never known it. He was calm, confident, patient, and incredibly knowledgeable. From the moment I walked in to the moment I pulled off in my Genesis, he walked me through every single feature and made sure I felt comfortable and excited — not rushed or pressured. You can tell he genuinely loves what he does, and that makes all the difference. And I have to give a huge shoutout to Gwen in finance — she was the sweetest, easy to talk to, and made the paperwork process smooth and stress-free. If you’re in Greenville and looking for someone who will truly take care of you, go see Adam and Gwen. They made my “big girl purchase” feel special from start to finish. Highly recommend. 👏🏼✨