Hyundai of Louisville

I had JR and Jeff as my guys and they made my process extremely easy and comfortable for me. Absolutely amazing group up there. Would definitely recommend for any buyer not just for a deal but service. No pressure just helping to understand. Thanks so much JR and Jeff!

I purchased a new sonata from this place last year. After a few months I took it in for a wheel alignment. They originally said that it had been done but when I asked for the print out showing what was done I noticed that it had in fact not been done. After speaking with the service manager I was told that I would have to take it to a body shop for repairs. This was confusing because I hadn't hit anything. For a second opinion I took it to Ken Towery's collision repair. The technician pointed out that a washer and nut was missing. He also showed me how every nut and bolt had a factory mark except for the missing one. Hyundai said that because of the mileage that they couldn't be sure when this occurred. I drive for Uber and lyft so I have higher mileage than usual. However this part can not just fall off, it had to have been removed or it was never there. If you shop here be very careful, these people are very deceitful and will lie to you about service.

If you're looking for a salesperson who is knowledgeable, trustworthy, and genuinely invested in helping you long after the sale, ask for Tony. Before visiting the dealership, I had already spent countless hours researching vehicles online and thought I knew exactly what I wanted. From the moment we met Tony, however, it was clear that his expertise went far beyond anything I had learned on my own. He was exceptionally knowledgeable about every detail of the Hyundai Palisade and patiently answered every question we had without ever making us feel pressured. What stood out most was how kind, approachable, and genuine he was throughout the entire process. He immediately made us feel comfortable and treated us like valued customers rather than just another sale. Tony repeatedly emphasized that he wanted to be our "car guy" and made it clear that he would be available to help with any questions, service needs, or vehicle-related support long after we drove off the lot. Thanks to Tony, I left the dealership in my dream car, feeling confident not only in my purchase but also in the support system behind it. Buying a vehicle is a major decision, and Tony made the experience enjoyable, stress-free, and exciting from start to finish. We couldn't be happier and highly recommend working with him.

I could not have been more pleased with the purchase of my mom's car. Jacobi took wonderful care of us, and understood the assignment! I had called the day before to confirm the car we wanted was there, and Jeff happily confirmed it. We had a price range to stay inside. We didn't want to look at the car hassle-free. We didn't want feel pressured. They stuck to the plan. Eventhough Jeff couldn't be there when we drove in from Lexington, he communicated everything perfectly with Jacobi so we could expedite the purchase quickly, because I had to be back in Lexington for a meeting. The paperwork was ready. The test drive was a success, and and the ever washed it, balanced and rotated the tires and filled up the tank with gas. They made sure my mom was ready to hit the road in her car. Thank you all so much for taking such great care of her. My dad always went and purchased her cars, and did the paperwork. Since he has passed, it's been hard for her to find her independence with certain task, but you all gave her a new confidence in herself that she really needed. I know she misses him, but she needs to get out and enjoy life, and family still. Keeping her moving brings me such joy. Jacobi and Jeff, I appreciate you all having everything ready to go with no confusion or pressure. Thanks again!

I bought a 2018 Hyundai Genesis G80 from the dealership and could not be any happier. It looked fantastic when I came back to finish the paperwork. I have already received several compliments on my purchase.