Hyundai Peoria Service Department
Peoria, AZ
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# Summary The service department receives consistent praise for exceptional customer service, with staff members demonstrating transparency in pricing, patience during negotiations, and willingness to go above and beyond to meet customer needs. Shoppers highlight the pressure-free buying experience, knowledgeable salespeople, and attentive service that made their vehicle purchases smooth and stress-free.
I had an exceptional experience with this dealership during my recent purchase of a 2026 Sonata Hybrid Limited. I had a unique situation due to health concerns/restrictions and my salesman, Isaiah Gorten, and the Sales/F&I team at Larry Miller Hyundai worked to accommodate me without hesitation. I went into the purchase extremely knowledgeable about my selection and my trades, having researched similar/competitive sedans as well as the resale value of my two trade vehicles. By the time I reached out to this dealership, I'd already been through a couple of Toyota dealerships (was considering Camry, though to get the features I wanted would have involved $4k - $5k in upgrade packages over the cost of the Sonata) as well as another Hyundai dealership. All were disingenuous in their pricing, financing and trade allowances, but Larry Miller Hyundai was fair and transparent. I know dealerships exist to make money, as does any business, and didn't have unrealistic expectations. Ultimately, Larry Miller Hyundai was the only place that was reasonable from the start and even more reasonable after a little bit of negotiation. My deal hit a tiny snag at one point when the car Isaiah and I were discussing was sold to an in-store customer, but he immediately presented me with another option with the same features. I wasn't thrilled with the color of that option and found a vehicle at another dealership 90 minutes away and asked Isaiah if it could be transferred. He offered to drive up on his day off and retrieve the vehicle I wanted then worked to secure it from that other dealership. Isaiah and the team at Larry Miller Hyundai then went above and beyond again in finalizing things with me in a way that accommodated my health challenges and communication was exceptional all along the way - even when I peppered Isaiah with text messages the first evening after I took delivery when I was confused about one safety feature on the car. I can honestly say that in my 64 years I've never had a smoother, more enjoyable car-purchasing experience. I wholeheartedly recommend this dealership - and specifically Isaiah Gorten as a salesperson - to anyone in the market for a Hyundai (which is an incredibly great value vehicle when you look at warranty and pricing for the features included).
Test drove the Palisade a couple times with Jake D. He was so nice and we felt no pressure. The 3rd time Jake was with other shoppers so we worked with Adreonna. She is a ROCK STAR! So attentive, kind, professional, knowledgeable, no nonsense and honest. Again, felt no pressure and my husband and I put her and her boss Dakota through the it with negotiations because I wanted the palisade while my husband was leaning towards the Telluride. They were all so patient with us as we made our decision. I am excited to continue business with them!
I had the absolute best car-buying experience at Larry Miller Toyota—truly above and beyond anything I’ve experienced before. I’ll be honest—I was extremely stressed going into this process after dealing with car issues, and it felt overwhelming. But Marissa found me the perfect car, and I absolutely love it. She really listened and made everything come together in a way that felt easy and right. From start to finish, Marissa, Nick, and Justin completely knocked it out of the park. They were knowledgeable, patient, and genuinely cared about making the process smooth and stress-free. Nick took me out for the test drive and walked me through all the features of the car, making sure I felt comfortable and confident—he was fantastic. Justin went above and beyond to make sure everything was taken care of every step of the way for me, and that level of care really stood out. I appreciate him so much. A special thank you to Mauricio in Finance as well—he made everything easy to understand and seamless, which is not always the case when buying a car! Great conversations. I never felt pressured—just supported. This team truly took the pressure off me when I needed it most. Professional, kind, and genuinely customer-focused. Highly recommend!
I had a great experience buying my 2017 Tacoma here. As a first-time car buyer, I had a lot of questions, and Michael made the entire process easy and stress-free. He was incredibly helpful, honest, and transparent every step of the way, which made me feel confident in my purchase. I never felt pressured, and he took the time to make sure I understood everything. I’m so happy with my Tacoma and really appreciate the excellent customer service. Highly recommend asking for Michael if you’re looking for a vehicle!
We had a 2020 Elantra that we bought from another dealership but always had it serviced here since it is close to our house. Unfortunately only having one car (sedan), our needs were not completely met, so we started looking into SUVs that offer more room and cargo space. We were shopping multiple car brands but decidedly went back to our local Larry H Miller Hyundai dealer. It was there we were greeted by Jake who answered a few questions and said "take your time and if you have any questions, come see me" We did go back to him and ended up test driving a Tucson and liked it but was kind of thinking about a hybrid. So we test drove a hybrid and liked that even better. We liked the exterior color but they unfortunately did not have the interior color we wanted, so Jake was off to find one that did. Long story short, it took a few days but Jake was able to get a Tucson with the same exterior color but the interior color we wanted from another dealer that filled all of our wants and needs! The day the Tucson came in, Jake was busy with another customer purchase, so Christian stepped in and took over this new test drive and then to explain all the vehicles functions. Christian is one of Jakes team mates and it really showed in his attention to being knowledgeable and so very helpful. Jake was always friendly, great to deal and talk with, as was Christian all thru the buying and contract process. They were definitely two very similar, very helpful and friendly people, almost like they were twins or brothers. Finance process was pretty quick too. We financed to get all the Hyundai discounts that were offered. They were trying to get this all completed in a timely manner so we could go to an appointment that day. We took possession and we were then on our way in our New SUV "2025 Tucson Hybrid SEL Convenience AWD" Thanks again Jake & Christian for being so friendly, helpful and attentive. Highly recommend Jake & Christian, Larry Miller Hyundai for all your Hyundai car purchases!
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