Hyundai Repentigny
Repentigny, QC
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# Summary The dealership receives consistently high praise for individual staff members' professionalism and service quality, with multiple customers highlighting exceptional experiences with specific sales and service personnel. However, concerns have been raised regarding communication barriers with front desk staff and pricing transparency, with some customers reporting that advertised prices were not honored.
Very disappointing customer service experience. The front desk staff appeared fully capable of speaking English, but deliberately chose not to, which made the interaction unnecessarily difficult and unprofessional. This is a Hyundai dealership in Canada, not a private language club. Customers should not be made to feel unwelcome or ignored simply because they speak English. If a business wants to serve the public, basic professional communication should not be optional. If this is how they treat potential customers before a sale, I can only imagine how they handle problems after taking your money. Not recommended.
Fantastic staff, extremely honest and knowledgeable, shout out Dan in sales & Tania in finance, they are the best extremely professional. Highly recommend !
Very happy with service I received at Hyundai repentigny. Both Dominic and Mathis were excellent, answered all my concerns and were very helpful.
Want to say thank you to Tristan and Sébastien these guys at hyundai deserve more than 5 stars for service!!! Above and beyond definetely recommend this dealership and employees from sales to full service!! Thanks again Hyundai Repentigny great job!!!
Visited them based on the pricing they listed online. After a test drive, and a good experience with the salesperson, they failed to honor their online price, indicating that it was a mistake and that the small print on their web page absolves them of a responsibility to adhere to the advertized price. Mistakes happen, but they should have owned up to it instead of wasting the my time. I would advise anyone considering dealing with them to verbally confirm any advertised price before visiting.
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