I Need a Toyota
Sunset Beach, CA
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# Summary Customers consistently praise this dealership for its exceptional customer service, friendly and knowledgeable sales staff, and stress-free purchasing experience. The team is noted for transparent communication, efficient transactions, and going above and beyond to meet individual customer needs and preferences.
So my wife and I drove from Long Beach the Friday night before Christmas 2025. We had already been to two different dealers in our area trying to find my new Tacoma. They didn't have the color or the deal I needed. I've noticed some of these sales reps are very cocky and aren't very nice. They want the sale but don't offer the customer service. After I walked away they call and harass you to come back. I gave them the opportunity when I took the time to go there. And they failed to earn my business. So finally I saw Toyota of HB had what I was looking for and enquired online. Shortly after Brayan Carrera reached out to me. He was very friendly and courteous. He convinced me to drive down there and see what he had. It was exactly what I wanted. Went for a test drive, negotiated with him and his manager David. And shortly after we came to agreement and shook on it. It was like 1, 2, 3! They got it washed and filled the tank while we signed paperwork. Brayan pulled up and assisted me on connecting my phone to the system for navigation and Bluetooth. He and the whole team were very nice & helpful. We were in and out of there in less than 2 hrs. I told my wife it's record time for all the times I've purchased new vehicles. I highly recommend Toyota of HB if you are looking for a good deal on a Toyota, also their inventory is big. Thank you Brayan Carrera, happy customers here in Long Beach!!
Met with Chris Yazzie over the phone. He was awesome from the start and diligently worked to get me a car for my Mom. Everything was smooth with the transaction because of Chris Yazzie and the team. Chris personally made sure we got the car delivered after they detailed it as well. Super stoked we had such a good guy working with us.
We had a great experience at HB Toyota. We purchased a 2026 4 Runner TRD Sport Premium. The sales staff including Mike (salesperson), Brian and Frank sales managers made the experience non stressful. Which meant everything to my wife and I as it’s not a good experience when you feel pressured as other dealerships can do. We highly recommend HB Toyota for your new car needs.
We had an amazing experience working with Texas during our trade-in! From the start, his vibe was super friendly and playful, which made the whole process feel comfortable and stress-free. At the same time, he knew exactly when to get down to business and made sure everything was handled smoothly. He really took the time to break down all the costs clearly, so we understood exactly what we were paying for not just now, but in the long run too. We appreciated how transparent and patient he was in explaining everything and helping us make the best decision for our future. If you’re looking for someone who’s both personable and professional, Texas is your guy. Highly recommend!
Had an awesome time picking up a new car here! I was helped by Mark (or as they call him at the dealership: Texas), and he was incredibly helpful and charismatic in helping me find a car that was the right fit for me. On top of that, Mark and his supervisor were able to work with me to find a financing plan that worked great for my situation, and they really took the time to make sure I was taken care of. I highly, highly recommend shopping for a new car at Toyota HB and asking for Texas to help you out!!
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