Franchise Dealer

i20 Chrysler Dodge Jeep Ram

Canton, TX

4.4(544 Google reviews)

Brands

ChryslerDodgeJeepRam

Contact

15710 I-20 Frontage Rd, Canton, TX 75103
(903) 567-2100i20dodge.com/

Google Reviews

# Summary The dealership earns strong praise from most customers for friendly, attentive sales staff and transparent, pressure-free buying experiences, with particular recognition for going above and beyond through warranties and trade-in assistance. However, one customer reported a negative experience involving inconsistent communication about trade-in offers and a lack of responsiveness from management when visiting in person.

Rickie Humphrey6 months ago

I had a great buying experience with i20 Dodge! Brittney was super friendly and helpful without any of the pressure I have experienced with other dealerships. I highly recommend and will never buy from another dealership. I’m an i20 Dodge customer for life!

The Terbear4 months ago

I went and saw Brittany at I 20 Chrysler Dodge and she was very helpful attentive and understanding and approachable. She worked really hard to try to help me get into a vehicle that would work for me and really gave me more than I asked for when coming to advice and help. They worked real hard to help me get into a good vehicle and out of a bad equity situation with my old truck.

Tedra Bernal4 months ago

Ron and his team took very good care of me, the process was painless and not only did they fill up my gas tank but they also gave me a 3 year-36000 mile warranty! I have visited several shabby car lots recently and i20 Chrysler, Jeep and Dodge beat them all! No comparison at all as i20 is top notch! Tedra

Nancy Spain3 months ago

I am incredibly disappointed. I responded to an advertisement on Facebook, which offered the best trade-in value on a vehicle. I was contacted by Rickey. I was completely up-front about what I wanted and needed, as far as payments and value. I was told to drive the hour to Canton, and they would take care of me. When I got there, the story changed quite a bit. They would not tell me an official amount that was being offered for my trade and were very secretive or shady about what was happening. Ricky was kind, which is why I am leaving this 1-Star instead of none, but the sales manager never came out, never tried to answer my questions. It was a very detached atmosphere, like I was a nuisance instead of a customer.

Amy Heard8 months ago

We would like to express our gratitude to Ron, also known as our new pawpaw, for his exceptional efforts on our behalf. We received outstanding treatment from I20 Dodge and appreciate the excellent customer service provided, as well as the time invested in securing our dream truck. It was a pleasure working with the staff. Mr. Bill is an exemplary manager, and it was refreshing to hear staff members speak highly of him and express their appreciation for his leadership. Additionally, we appreciated meeting Randall Noe and the kind gesture he extended by offering us refreshments while we waited for the process to be completed.

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