Used Car Dealer

Imperial Automotive LLC

Hattiesburg, MS

4.7(30 Google reviews)

Brands

Smart Car

Contact

2011 W Pine St, Hattiesburg, MS 39401
(601) 402-7950imperialautoms.com/

Google Reviews

# Summary The dealership receives overwhelmingly positive feedback from most customers who praise the friendly, attentive service and accommodating staff, with many describing their purchase experience as easy and seamless. However, one customer reported receiving a vehicle in poor condition with mechanical failures and cited inadequate pre-sale transparency and unresponsive post-sale support when issues arose.

Jason Finnell5 months ago

This was one of the easiest car buying experiences that I’ve ever had. Everything was very clear, and the staff went out of their way to be helpful and accommodating. Family owned and operated Business with honor integrity… I would highly recommend DeAndre and Miss Jennifer to anyone looking to purchase a vehicle. I most definitely will be taking all of my business to them in the future! Thank you Imperial Automotive.

Wanda Nowak5 months ago

It's beyond me how these people got such good cars. Yes you will get friendly service. My daughter and I went to them because they had such reviews. She's a single mom on Disability, and we needed a car quick. We gave them 2500 dollars down, they gave us the worst car they had. I should have known 😪. They didn't want to give me carfax until after paperwork was done. We didn't have the car for a week when I tried to open back door and handle feel off in my hand. Opened the trunk one time, closed it now it won't open anymore. It ran good for about a month or so. Now we're having all kinds of problems. So don't go there thinking they are going to help you. The only thing they care about is how much money they can get out of you. We called them and told them they sold us a lemon. They said well it's too late to do anything about it. So if you really got a good car,and good deal I'm happy for you. God help them, cause they screwed us big time. They ought to be ashamed of themselves. My daughter and I are both disabled, they treated us like they really cared, and then gave us probably the worst car on the lot. I will never buy from them again. I also will never send anyone to them. They sold us lemon car,and won't make it right.

Camellia Toney3 months ago

When I tell you Jen came thru for me. I tried a couple of months ago to get a car and she never forgot about me. When she got something in my budget she called me and actually got me one of my favorite cars. I highly recommend their dealership

Demetrius Williams5 months ago

Deante & Jennifer has the best customer service experience!!!!! If you’re anywhere in the Hattiesburg, Ms area and looking for a vehicle come and see them because they will not disappoint! ⭐️ ⭐️ ⭐️ ⭐️ ⭐️

lindsey duck3 years ago

The most AMAZING car purchase experience ever! Thank you Imperial Automotive for helping put my daughter in a fantastic car. You guys are amazing! We are customers for life.

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