INFINITI City of Massapequa

Just completed one of the most enjoyable car buying experiences we have ever had. That is not something anyone says about car buying. We had the pleasure of dealing with Randy as our salesman. He was so easy and dare I say fun to deal with. Then we got to deal with Ronnie the used car mgr for our trade in. He was not only fun and a pleasure to deal with but he also gave us an excellent price for a trade in that was high in mileage but in pristine condition. Then we had the final meeting, which has always seemed to be a lot more difficult then it needs to be. Well again, Joe the sales mgr, who was filling in for the finance mgr, provided us with again dare I say another enjoyable experience. Even the young lady at the front desk, who unfortunately I did not get her name, was always friendly and so helpful. I have to say not only would I love to return for any future car buying experience, I highly recommend all of the people we dealt with at this dealership. Lastly, we are not close to this dealership and again, they made the buying experience as easy as possible with the least amount of trips needed. Thank you again to all of them for making what is normally a trying experience about as good as it can get

⭐⭐⭐⭐⭐ My experience at Infiniti of Massapequa was outstanding, thanks to Alyse! From the moment we walked in, she was incredibly friendly, professional, and welcoming. She took the time to explain every step of the process clearly and made sure we felt comfortable and informed throughout the entire experience. Alyse was patient, knowledgeable, and truly went above and beyond to work with us every step of the way. She answered all of our questions, addressed any concerns we had, and made what could have been a stressful process feel easy and enjoyable. Her dedication to customer service and genuine care for her clients really stood out. We never felt pressured and always felt like she had our best interests in mind. If you're looking for a smooth and pleasant car-buying experience, I highly recommend asking for Alyse at Infiniti of Massapequa. She's only one i trust.

I had an outstanding experience with INFINITI of Massapequa and wanted to recognize the incredible team that helped me throughout the entire process. Gina in the service department was extremely helpful from start to finish. Her communication was always timely, clear, and professional. She took the time to explain everything thoroughly, provided insightful solutions, and demonstrated extensive knowledge of all the services and resources Infiniti has to offer. It was reassuring to have someone so attentive and knowledgeable guiding me through the process. A special thank you to Kevin, the technician who worked on my vehicle. He went above and beyond to diagnose the issue and ensure a proper resolution was found. His dedication, expertise, and commitment to getting things right did not go unnoticed, and I truly appreciate the extra effort he put into my vehicle. I would also like to thank Kat for her endless support throughout the journey. Her assistance, patience, and willingness to help made the entire experience even better. What stood out most was the true "one team" mindset displayed by everyone involved. The collaboration, professionalism, and genuine care shown by the entire team made me feel valued as a customer every step of the way. Because of this exceptional experience, Infiniti Massapequa will always be my number one choice for a dealership. Thank you to Gina, Kevin, Kat, and the entire team for your outstanding service and dedication! Highly recommended.

Just leased an SUV thorough these folks. Our salesperson was Randy who was straightforward, no pressure, patient, and extremely helpful. Highly recommend a chat with him. They have a very large inventory which is very fairly priced. Randy and Team made the process very smoothe- very refreshing.

Great experience very helpful and knowledgeable. Worked with me on everything. Especially Alyse Vargas. Very efficient,reliable,respectful and trustworthy. Will definitely let others know about this and recommend them to this dealership.