Jack Ingram Volkswagen of Montgomery
Montgomery, AL
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# Summary Staff members including Louis, Stephen Webster, Troy, and Bryan consistently receive praise for going above and beyond to provide attentive, helpful service throughout both sales and service experiences. While customers are highly satisfied with vehicle quality and staff friendliness, the sales process can be lengthy, and minor details like promotional items could be enhanced.
I have been using Jack Ingram for over a year now to service my Jetta, Cory in the service department is the best at getting me back on the road with scheduled maintenance for my car. It’s doing business with good people!! Well I can now add buying from Jack Ingram’s for the second time and Louis has helped me from the very first day! From keeping me updated on what’s going on on his end and with me being without a car due to a wreck, he really went above and beyond to accommodate me. I’m so happy with my new Taos and its beautiful blue color. Thank you Louis for doing a fantastic job! I’m forever grateful! You now have a loyal customer in me!
Very pleasant experience! The staff and our salesperson, Louis, were very kind and patient throughout the sale! I wish the sale had just went by faster. We were there for quite a long time, but, other than that, I am very satisfied with the car! It would have been nice if the swag bag contained car accessories, but the cup is very nice 😂
Stephen Webster was so helpful with my experience. He got me in a car the same I came to see him. He listened to all of my wants for the car I that I needed and checked everything off of the list. He also was very informative and answered any questions I had. I would recommend anyone come to see him.
Great used car buying experience at Jack Ingram! Troy was an amazing salesman! He was incredibly helpful and very responsive with communication. Brad was great to work with and very sincere in his intention to earn my business. Bryan made the finance part of the experience so enjoyable! 10/10 would recommend these guys for your next car buying experience!
I was devastated when a deer totaled my car recently. I am so glad I came to Jack Ingram Volkswagen because this has seriously been the best experience I have ever had at any dealership, EVER! These guys and girls are fantastic at what they do. If I could give 100 stars, I absolutely would. Louis and Bryan were amazing from start to finish. They literally went above and beyond. Couldn't be happier! And I LOVE LOVE LOVE my new 2026 Jetta!!!
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