Jacky Jones Chrysler Dodge Jeep Ram

Jon Fullerton was very helpful. He has a great personality and took his time to make sure he did everything possible to get me approved

Had an amazing experience at Jacky Jones CDJR. London was our manager. We came from Florida to buy a truck with specific features this one had. Everyone was very professional and respectful with no pressure to buy any unnecessary add‑ons or packages (unlike many other places)

This was without a doubt the easiest truck deal I've ever made! I found the used truck I'd been looking for on line and my inquiry was picked up by Bill Proctor who turned out to be among the best sales people I'd ever met. He did everything he could to accommodate me. The negotiation was quick and painless, (the worst part of buying a car!) I felt it was a fair deal and had the clearest peace I'd ever had leaving a car lot in a different ride. I had a minor issue with the cup holder insert, so I went to see Amy in service. She fixed the issue and I was on my way in about 20 minutes. Talking to William in finance was like talking to an old friend. We talked about 30 minutes total, about 10 minutes of that was about the truck and the other 20 was about life and living. It was the best experience I've ever had at an auto dealership and I've bought a bunch of cars in my 70 years of life. Want a great experience? Shop Jacky Jones in Cleveland, Ga. Gabby is quick to answer questions via the internet and text, then you get to meet the family when you go to the dealership. If they don't have it, they'll find it. Ask for Bill in sales, William in finance and Amy in service. Can't beat that team!!

Love my Jeep Willis! Cannot say that about this dealership! The salesman that sold the car was London. He paired the phone and navigation. He did not explain any of the features of the Jeep. I have never owned a Jeep. I am teaching myself the functions and options that are usually explained at delivery. It was 6:00 pm and his dinner was waiting. William Jackson was not truthful about the rates. A very arrogant and condensing person. We had been there for hours! After our bad experience London called to give us his new phone# and my husband mentioned our Daughter was interested in a Jeep after seeing mine. London was no help. It definitely pays to shop.

After shopping around on the north end of Atlanta, I drove 50 miles to do business with Jacky Jones in Cleveland to buy my 2026 1500. Why? Bill and the team at Jacky Jones were helpful, transparent, and knowledgable. And I 100% believe I got the fairest of prices. They were so respectful and super-super-low pressure through the whole process. But why did I drive an hour to do business with _them?_ If you've looked at Atlanta dealership's websites, the posted prices look amazing. Until you start digging. Many of the dealers' disclosure of discounts applied to the price were mirky at best. Turns out, the prices many times include discounts that the vast majority of buyers just can't qualify for. JJ didn't play any of those games and even did research to unwind competing prices, saving me a bunch of frustration. The JJ posted price was 100% transparent. I'd 100% buy from Jacky Jones again.