Jaguar Richfield
Richfield, MN
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Google Reviews
Customers praise the dealership's sales team for their knowledgeable and patient service, with multiple reviewers highlighting smooth purchasing experiences and a well-maintained indoor showroom. However, one service customer expressed disappointment with minimal aftercare details following a major repair, and another buyer noted the lack of a tutorial for the vehicle's advanced features.
Hands down the best experience purchasing a new vehicle through them! Nick was our salesperson and he did a fantastic job! Was very knowledgeable about their vehicles and great to work with. The whole process was smooth working with him and Liz in finance! Hands down would recommend buying a vehicle through them!
So happy to have my car back but…. We had the 4 injectors replaced and the fuel pump tell me why I drove it on a trailer from North Dakota to Minnesota and paid over 12,000 between the parts,labor, and tax and they couldn’t even vacuum the carpet in front or put enough gas for me to make it to the gas station? Toyota ALWAYS does both but when I got in the car it had only 3% in it and I was two miles from nearest gas station. If it wasn’t for jag doing the bare minimum I would have rated the mechanic higher but just crazy for that price I got not even a jag key chain lol!
I have been so pleased with my purchasing experience with Land Rover Jaguar Richfield. My husband and I stopped in without a definite idea of what we wanted to purchase and were lucky enough to have Diane greet us at the door. She is excellent; patient, down to earth, and never made us feel rushed. Their indoor showroom was wonderful, no more shivering through an outside lot in the Minnesota winter to look at cars; their garage was well kept and beyond convenient to get a thorough look at vehicles instead of hustling from one to the next in the cold. When it came time to complete our purchase, Elizabeth B. was also great to work with. Again, very thorough and pleasant. We had been to about 4 other dealerships in our search for a new vehicle and this one stood out high above the rest. When it comes time for another purchase in the years to come, this will be our first stop. Thanks again to Diane and Elizabeth!
Visited the Land Rover service, got to know the service and the service manager - Greg Rupp . A team service of professionals, repaired our car, until we meet next time
The process was fast and easy. The negotiations were fair and I felt like I got a good deal. Beautiful car! Docked one star because the car has no manual and I don’t know how to operate it with the exception of driving, CarPlay, and climate control. Lots of learning with this new car. Could have had a tutorial
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