Jaguar Victoria Certified Pre-Owned & Service

I have purchased multiple vehicles from Jaguar Land Rover Victoria — both for myself and for my business — and I have never been disappointed. Not once. From the premium product quality to the consistently superb service, this dealership continues to exceed expectations every time. Working with Alex Li and the sales team has been a genuine pleasure. They actually listen to what you need, provide honest advice, and never push. The pricing has always been fair and transparent, and the aftercare is excellent. The Service and Parts departments are also outstanding — they are always accommodating, responsive, and super helpful, whether it’s routine maintenance or something more complex. I will definitely continue to buy from Jaguar Land Rover Victoria. In my opinion, they are the best car dealership on Vancouver Island. Highly recommended!

I left my car at the service department, I instructed them never to leave it outside. They put it outside overnight and it was broken into. They not only charged me full price for that service, they made $10k on the repairs. They took zero responsibility for anything. Just today I saw my CarFax had the damages on its permanent record costing me about $22k in trade in value. This has happened about 30 times on this lot shared with Land Rover and Suburban according to police records.

Car has only 55,000 kms on it. F Pace. Service was never able to solve the ongoing coolant leak until the warranty ran out. We have since had 2 repairs costing over $5000. Even had to get the car towed because it was not driveable. Either the car is crap or the service department is.

Mike Barron is a terrific salesman, he takes care of us like family. From the first inquiry email to the last process of purchasing this car, his care, sincerity and efficiency are always there for me. He answered my every detail question with email, he helped me to complete the service records research of the car I wanted to buy. He offered me a reasonable trade-in price for my previous vehicle. There is absolutely no hustle, no stress. I highly recommend Jaguar Victoria. Thank you Mike! Thank you Jaguar Victoria!

The biggest of thank yous to the crew at Jaguar Victoria but most of all Mike!! He not only made this the easiest transaction ever... he also exceeded every expectation I had coming into this & made my dream come true!! I am forever thankful and can't wait to do business again!