Franchise Dealer

James Chrysler Dodge Jeep Ram

Seneca Falls, NY

4.5(1,384 Google reviews)

Brands

ChryslerDodgeJeepRam

Contact

1429 NY-414, Seneca Falls, NY 13148
(315) 712-1398jameschrysler.com/

Google Reviews

# Summary This dealership receives overwhelming praise from most customers for exceptional salespeople, smooth purchasing experiences, and transparent service, though one customer reported significant pricing discrepancies and felt disrespected during negotiations. The business appears to excel in customer service and efficiency when transactions proceed smoothly, but may have inconsistent practices around pricing transparency and sales tactics.

Jeannaa month ago

“I had an excellent experience purchasing my new Jeep! Chris was amazing during the whole process. He was professional, knowledgeable, patient, and made everything easy from start to finish. He answered all of my questions, explained everything clearly, and never made me feel pressured. Chris went above and beyond to make sure I was comfortable and happy with my purchase. The entire experience was smooth and stress-free. I highly recommend Chris and the dealership to anyone looking for a new vehicle. Thank you for the outstanding customer service!

Heather Mclaughlina month ago

We would like to Thank Scott Hogan who helped us. We were able to leave with this beauty. The service was we received was amazing and they worked their magic.

Phillip Holtby3 months ago

I can’t say enough about this dealership from the salesman, sales manager to the finance manager theses guys went above and beyond at every turn. Fastest delivery I’ve ever had in my 30+ years of purchasing vehicles all sorts of extras thrown to the deal at no cost to me. If you’re in the market for a new or used vehicle, do yourself a favor and stop here. These small country dealerships will out work any big one just due to the fact they see much less foot traffic and every sale counts. You won’t be sorry.

martisa moreira4 months ago

Amazing!! Thanks to Greg!! He listened to my needs/no haggling!! Quick and made it easy, delivery within a day! Spent less than a hour picking it up. My forever dealership! Everyone was kind and welcoming!! You won’t be disappointed!!!

Tam Granta month ago

I wonder how Im supposed to feel after coming all the way in just to sit for hours and be told: 1. The asking price is 7k more than they advertise online. 2. The asking price is 11k more than Kelly Blue Book 3. The claim that they offer 4k over KBB on your trade means they offer 4k under KBB 4. The safety recalls and issues with that model car are just made up, I guess? 5. An offer is presented to you with about $10k added to the financing and you arent supposed to be smart enough to realize this and ask what it is 6. When you say these thing to the sales manager they go away to "look at the numbers again" and come back to push the same paper in front of you with the same numbers in a different term and a big note in marker saying "you win!!!". I know how I feel. Disrespected. And, glad I didnt buy from people like this.

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