JC Auto Sales - Used Cars - Wichita KS Dealer
Wichita, KS
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# Summary This dealership receives sharply divided reviews, with some customers praising friendly staff, reasonable pricing, and clean vehicles, while others report serious concerns about undisclosed mechanical problems, inadequate repairs, poor documentation practices, and unresponsive ownership when disputes arise. The most critical complaints involve vehicles with major engine issues that allegedly were not properly disclosed or repaired, leading to costly follow-up repairs and at least one small claims court case.
Should have read the bad reviews before purchasing from here. Make sure you take your used car to a reputable mechanic to have a thorough inspection done before purchasing. Seems obvious now but they seemed like great guys at the time of purchase. I firmly believe I bought a car that had known issues that were covered up at the time of purchase. I bought the car, took it home, performed an oil change and repaired a few issues cosmetically. Only to learn that there were major internal issues that could only be solved by thousands of dollars in repairs or a complete motor swap. I had not even put 100 miles on the car yet. They insisted “I don’t know what’s been done to the car” when I came back wanting to return the car (nicer than when I bought it a few weeks prior) of course they don’t want anything to do with that. They knew what they were hiding. Bottom line is they sold me a lemon. They knew what they sold me and I got screwed. Lesson learned the hard way. DO NOT BUY FROM THIS LOT.
DO NOT BUY A CAR FROM THESE PEOPLE !!!! I would have preferred to rate them a negative 5….I brought a car on October 10 2025 . Was told everything was good . Clean title . No lights on. Fresh oil change .Test drove it everything …October 11 2025 the car started leaking ,overheating,and smoking. I called them and i was told TO BRING THE CAR UP THERE . They looked at the car and I was told it was the turbo then I was told I had a pipe come undone . They “fixed” it and returned my car to me . I asked them for documentation on what they had done and I was told the info would be texted to me (it was close to closing time and the owner told me that to get me out his way) . Nothing was ever texted to me . Because of the issues I was having I wanted a second opinion by a shop/someone I trusted and I was told by this mechanic shop the motor was and that was something that could and should have been detected . There was also a few other issues . I took the car back within less than a week of having the car . The OWNER told me I was having “buyers remorse” and I couldn’t get my money back even though it was within the warranty timeframe AND I WAS HAVING ISSUES WITH THE CAR I also asked for documentation on what they did to my car again and was told I would have to pay to get a receipt (who does that)I ended up takin my car back again because I started having issues with it AGAIN leaking overheating …with in 2 weeks of having the car I had to end up taking it back up there FOUR TIMES and they would have the car for days at a time they wouldn’t tell em where my car was going or even who was working on it the last time I took it up there they called me and told me I would have to buy a new motor for the car which is what I tried telling them . And they tried saying that the reason the motor went bad was because I drove it up there without any fluids which I did put fluids In there and I only did what they asked me to do NO ONE said anything about a tow and the second time I had to take my car back up there I called for a tow and there were two men that drove there one hoped out put fluids in my car without my knowledge and drove my car supposedly to the shop…there’s so much to this story and all I wanted was a reliable car I trusted them and they took advantage of that . The owner is rude and acted like I was a burden because I was trying to speak with him to figure this mess out when I really should be enjoying my new car . 3 weeks and 2 days later I have a car I can’t drive ….I HAD TO TAKE HIM TO SMALLS CLAIMS COURT BUT WE GOT THE ISSUE RESOLVED .
Great staff easy to work with and had the truck that I wanted at a good price I would go back to them anytime highly recommended
Recently bought a vehicle! Well serviced worl with my payment amount pretty reasonable! Great people! clean reliable vehicles &highway ready
Friendly staff. Clean cars. Reasonably priced vehicles. They are willing to negotiate prices with you in order to make the deal happen. Salesman is friendly and very helpful. Has an impressive beard also. I strongly recommend this place if your looking for a good clean reliable used car!
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