Franchise Dealer

Jeffrey Kia

Roseville, MI

4.2(847 Google reviews)

Brands

Kia

Contact

30800 Gratiot Ave, Roseville, MI 48066
(586) 460-7061jeffreykia.com/

Google Reviews

# Summary The dealership's sales staff—particularly standout salespeople like Mandel Nellon and Adam—consistently deliver knowledgeable, professional, and pressure-free service that leaves customers satisfied with their purchases and trade-in values. However, while the sales experience earns universal praise, the service department has recently fallen short, with customers experiencing long wait times, poor communication, and incomplete work on vehicles.

Tamika Guice3 months ago

Mandel Nellon was amazing. He's young so I was skeptical at first... however, he knew all about every car I inquired about. He is extremely knowledgeable and was so professional. If you go looking for a vehicle, he's who you want to work with. I'm very pleased with the service and my new vehicle. I also got top dollar for my trade in.

Patrice Williamsa month ago

I had a great experience with Adam at Jeffrey Kia! He gave me the confidence and reassurance I needed when purchasing my new 2024 Kia Sportage. Adam was patient, professional, and truly worked hard to get me into a reliable vehicle with a payment that worked for me and my family. The whole process felt smooth and stress-free, and I never felt pressured. Everyone I encountered that day provided amazing customer service and greeted me with smiles on their faces, which made the experience even better. If you’re looking for someone who genuinely cares and help finding the right vehicle, I definitely recommend asking for Adam at Jeffrey Kia. Thank you again for helping me drive away happy in my new Sportage!

Ines Hamilton4 months ago

It was an amazing experience from start to finish, and it didn’t take all day. Adams was very knowledgeable about the features and future of the SUV I was considering and matched me with the perfect one. I will definitely be sending my family and friends to Jeffrey Kia!

Dawn Mullens8 months ago

Great dealership. The sale staff is friendly and knowledgeable without being obnoxious. Mike in sales and Mike in finance both did their best to make sure I got the most bang for my buck. Kia has the customer in mind with the design of their car models. I love my new Sorento.

Melvin Millera month ago

Excellent sales experience with Mandel Nellon.One thousand percent recommend him to buy a car from. As far as the present service department it is in a shambles. Waited four weeks to find out that my trade in was not getting fixed. It was in a month no phone calls from their staff. Ended up parts not available and obviously for whatever reason car was not really looked at and I got the feeling they did not want to do the work in the first place on an older car. I would not take a lawnmower to their present service department. In the past excellent service. Now very poor I rate them minus five. Love my new vehicle but in the future I will have service done somewhere else.

Get anonymous quotes from Jeffrey Kia

Submit your car request anonymously — Jeffrey Kia and other dealers in Roseville, MI will compete for your business. You choose who to reveal your contact info to.

Get quotes anonymously →

Is this your dealership?

Claim this listing and your first bid is free — no credit card required to get started.

Claim this listing — first bid free

No credit card required to sign up

How AutoAnon works for dealers

  • Buyers submit anonymous vehicle requests
  • Matched dealers compete with their best offer
  • Buyer chooses — you get their contact info exclusively
  • First bid is on us
Learn more →