Jerry Seiner Subaru of Valencia
Valencia, CA
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# Summary The dealership receives consistent praise from customers for its knowledgeable and compassionate sales staff who prioritize customer needs over pressure tactics, with multiple reviewers highlighting personalized service and smooth transaction experiences. Service department employees are also commended for their friendliness and quality workmanship, with customers appreciating extra touches like complimentary car washes.
Just wanted to send a big thank you to Anthony and the staff at Hello Subaru Valencia. The entire process was so smooth even when my bank had a few things to correct(bank error). I didn't buy a Subaru vehicle I got a used Telsa Model 3 Performance and the car is flawless. Im very happy with my purchase and Im very happy I found the exact make and model I was looking for . I would highly recommend stoping by this dealership if you see anything on the lot that catches your eye. Anthony is very friendly and down to earth and at no time did I get traditional you vs dealership feeling. Great overall experience. Once again thank you Hello Subaru of Valencia!!!
We had such a wonderful experience buying our first car as a married couple, and we truly couldn’t have asked for better people to guide us through it. Emilio was absolutely amazing from start to finish—kind, patient, and genuinely invested in helping us find the right car for this exciting new chapter in our lives as we look forward to growing our family. He made the entire process feel comfortable and stress-free, always taking the time to answer our questions and making sure we felt confident in our decision. What stood out the most was how much Emilio truly cared. He wanted to help us so much that he went to his boss, Pedros, to advocate for us. Pedros personally stepped in, took the time to really understand our needs, and expressed that our situation had touched his heart. That level of compassion and effort meant more to us than we can put into words. It meant even more to us knowing that Emilio had also helped my brother, Tate, find his car—speaking to the consistency, trust, and care he brings to everyone he works with. Together, Emilio and Pedros made what could have been an overwhelming experience feel special, personal, and memorable. We are so grateful for their help and highly recommend working with them if you’re looking for a team that truly cares. Thank you both for being part of such a meaningful milestone for us! Meet Indie our Subaru Crosstrek!
Nina Yang made my car leasing experience easy and enjoyable. She helped me lease my very first Subaru Crosstrek, and I couldn't be happier with the experience. She was friendly, knowledgeable, and genuinely focused on helping me find the right vehicle. She answered all my questions, explained everything clearly, and made the process smooth and stress-free. I truly appreciated her honesty and professionalism. Nina was a sales representative who went above and beyond to ensure I felt confident and comfortable throughout the entire leasing process. The service was so wonderful that a few weeks later, my partner returned to lease an Outback as well. That speaks volumes about the positive experience we had. I highly recommend Nina to anyone looking for excellent customer service. Thank you for such a great experience!
I’ve brought my outback in twice for service. Every time it’s been wonderful. Every employee I’ve spoken with has been kind. The work to my car has been top notch. After an oil change and a tire rotation today I was surprised with a car wash and an air freshener! JERRY SEINER SUBARU ROCKS! 🤘🏻
Kyle made my first electric car experience incredible. I wasn’t planning on getting an EV, but after working with him and driving my Subaru Solterra, I absolutely love it. From the moment I showed up, he had everything ready to go, and the customer service was amazing from start to finish. Kyle was knowledgeable, patient, and made the whole process smooth and stress-free. He helped convert me to a car I never expected to like, and now I’m genuinely happy I made the switch. Highly recommend working with him if you’re looking for someone who truly cares about the customer experience.
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