Jerry's Cadillac

Kathy in Service was an ABSOLUTE ROCKSTAR!!! As a former mechanic, I've never taken a vehicle anywhere, much less a dealership. Im too busy to do the troubleshooting myself these days so i had no choice. To my surprise, they were quick, precise, and surprisingly affordable! Junior shuttled me to and from and was very friendly and professional. I highly recommend Jerry's Cadillac Service. Hell, I may buy my next Cadillac here if this is the type of Customer Service I can expect! 5 STARS GUYS!!!

Do not waste your money at Jerry’s Cadillac here in Weatherford! I had taken my car in to get serviced because the tint looked like crap and needed to be redone along with a scrape on the rim to which I purchased the rim and wheel package as well, only for my uncommunicative sales rep Lee to take it into his own hands and tell the tint guys what he thought needed to be fixed. And to say that the rim will not be getting fixed because they did not have a rental car to give me as it can take a few days to fix the rim. When I got my vehicle back the tint looked the same… like crap and was bubbling, along with foot prints and a chipped plastic part around my window being added from the tint people. Only for me to reach out and tell Lee, I am not happy with how it looks and also noticing that they chipped the plastic part of my window to where HE suggested, that the can set up someone to pick up my vehicle as I live an hour away from the dealership to get it redone along with getting the rim fixed. This was set to be scheduled first week of January. I got my car In early December, I purchased 2025 CT5 sport and attached the photos of what Lee along with Jerry’s Cadillac service/ tint department thought was appropriate to give back to me after apparently “fixing”the tint. Once it got closer to January I reached out to my sales rep Lee so we can set up a good date and location to pick my vehicle up to get serviced again. ONLY for Lee to ignore all my text messages and calls, to the point where I had to just reach out to the service department and let them know what is going on to which they scheduled me an appointment to pick my vehicle up on February 6, 2025. Which was upsetting as that is another month I was having to wait for these issues to be fixed due to poor communication from Lee.

Bought a Cadillac lyriq in February which went smooth. I traded in a car and paid the note a week before I bought my car. I had money left over from buying my car which Jerry’s Cadillac was suppose to send refund to my bank. This is October and I still haven’t received anything. The original sell man that sold me the car had left. Which I spoke to him several times including the gm at the time. They both left and I got in touch with the recent GM and in jul or aug he sent out a check. Well still haven’t received it. Been calling trying to get my money and they just giving me the run around at this point.

Jerry's dealership is not good, financial guy won't respond, and the Manager, defends bad sales person, if u are spending money then the dealership should respect you, this did not happen. Bad service at 2 Jerry's dealership, do not buy from them.

Having just moved here to TX , we were unsure where to go. We just happened to be driving on I20 and saw Jerry’s Cadillac. I knew I wanted a Cadillac, having lost mine after a driver flew into our lane and destroyed my ATS, and we wanted to see what was being offered. Lesha Park helped us and she was just wonderful. I don’t think I’ve ever met such a wonderful sales person. She really listened to what I was saying and answered all my questions. If she didn’t know the answer, she went and found out, she didn’t just give me “words”. I purchased my new CT5 and have been extremely happy with both Jerry’s and Lesha and highly recommend both!!