Franchise Dealer

Jim Butler Chevrolet

Fenton, MO

4.3(4,013 Google reviews)

Brands

Chevrolet

Contact

759 Gravois Bluffs Blvd, Fenton, MO 63026
(636) 349-3222jimbutlerchevrolet.com/

Google Reviews

# Summary This dealership consistently earns praise from customers for its knowledgeable and attentive sales staff who prioritize customer satisfaction without high-pressure tactics, with multiple reviews highlighting individual salespeople's exceptional service and willingness to go above and beyond. However, one loyal customer expressed disappointment regarding a trade-in experience, noting concerns about transparency and service quality that fell short of expectations for a long-time patron.

Conner clark5 months ago

HIGHLY recommend this dealership. Ask for Bryan Lagunas. He was exceptional to work with. Bryan exceeded our expectations. We went in to test drive, and he went above and beyond for us thru the entire process, ended up purchasing that night. Never have had such a caring car salesmen. Bryan is next level!! Stacey in Finance was also superb. He found us a great rate and was not pushy or rude and understood what we were wanting payment to be. Jim Butler is the best and we will continue to recommend to everyone. We are thrilled with our 2026 Chevy Traverse. Thanks Bryan, Stacey and JB Team!

Jennifer Ehret3 months ago

We were a little thrown off on how the process went in the beginning. We were asked what we were interested in and then filled out paperwork for financing. Our sales person Michael left the desk and told us he would be back. We have been to other places where we test drove the vehicle fist and then went to discuss finance. After a little bit of time Michael came back and told us what we could get in and asked us if wanted to test drive. We test drove the vehicle and instantly fell in love. It wasnt even one of the cars on our list. Once we realized what the actual process was we instantly were satisfied. Everything went smoothly and we got our Chevy Trax and are tremendously happy with our purchase. Michael Taylor was awesome making the sale!

Robert Andersona month ago

⭐️⭐️⭐️☆☆ – Unhappy Loyal Customer Nik was outstanding in helping me search for the truck I wanted. I was set on Radiant Red, and he worked hard to find several options. The first truck had every option imaginable, but the Z71 ride wasn’t for me. I test‑drove another that felt right, but it was black. There was a Radiant Red diesel on the lot, but I wanted a gas engine. Nik even tried to get one from another dealer with no luck. That’s how I ended up with another black truck — not my first choice, but the best option available. What truly made this purchase difficult was trading in my 2014 Silverado. I loved that truck, and seeing it as I drove off in the new one was emotional. I serviced that truck every 5,000 miles at Chevy dealerships, including Sunrise Chevy in Chicago where I bought it. At my last service, I was suddenly told the frame had severe corrosion. There is no way that level of damage developed in just six months. It had clearly been there for some time, yet it was never mentioned until I was outside the warranty extension period. That is not good customer service, and it’s not how you treat loyal customers who maintain their vehicles exactly as recommended. With so many options in the market, communication and honesty matter. I expected better.

Mason Wood2 months ago

Jordan B. Was my sales guy. Straight up, down to earth guy and all around a good dude. He made my new truck purchase hassle free and was quick to respond to questions about my new truck purchase over the phone. Thanks for putting me in a new truck with exactly what I wanted with zero pressure and gimmicks! That’s what I’m looking for when it comes to purchasing a vehicle. Thanks again Jordan!!!

Sean Lindsey4 months ago

We’ve bought several vehicles from them over the years, and every single experience with the team at Jim Butler Chevrolet has been outstanding. This time was extra special - they helped us pull off a surprise for our daughter with her first car, a 2026 Chevy Trailblazer, and handled everything flawlessly. Mike Marshall, Bill “Fuzz” Steinlage, and Tim Rhame consistently go above and beyond. They listen, they care, and they treat our family, and everyone we refer, like their own. No pressure, no games, just honest guidance, great vehicles, and solid deals every time. We keep coming back because we trust them, and we keep sending friends and family their way for the same reason. If you’re looking for people who actually stand behind what they sell and how they treat customers, this is the team. Couldn’t recommend them more.

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