Franchise Dealer

Jim Ellis Chevrolet

Atlanta, GA

4.2(3,507 Google reviews)

Brands

Chevrolet

Contact

5900 Peachtree Industrial Blvd, Atlanta, GA 30341
(770) 383-1792jimellischevrolet.com/

Google Reviews

# Summary Staff members at this dealership are consistently praised for their professionalism, patience, and attentive customer service, with multiple reviewers highlighting personalized attention and willingness to go above and beyond. However, one customer reported a significant service failure involving improper vehicle maintenance that required repairs elsewhere, suggesting inconsistency in the quality of technical work performed.

Sherrod Louda month ago

Mr. Leland was extremely professional and made the entire buying process smooth and stress-free. His communication, honesty, and customer service were top tier from start to finish. I drove 3 hours to purchase my truck, and it was absolutely worth it. I highly recommend working with him if you’re looking for a great vehicle buying experience.

Kate Riska month ago

Went in for a service (and appraisal on the spot). I met with Zac in the Service Dept and he was super helpful with everything. Explained everything in a way I understood, and was able to get my car back to great shape quickly. Liz in sales was amazing as well! Answered my questions and was able to get the information I was looking for quickly. I appreciate the team at Jim Ellis and will definitely bring my car back if needed, or give them a call when it's time to upgrade.

GOLD GREEN INVESTMENTS LLC3 months ago

Alex did an amazing job getting me a great corvette in pristine condition! Couldn’t be more happier with my purchase. Ask for Alex he will take great care of you and will go over and beyond to make sure the customer is satisfied!

JaNet Jonesa month ago

I would like to take a moment to recognize and sincerely thank Jumain Bowen at Jim Ellis Chevrolet for providing one of the most outstanding customer service experiences I have ever received. My experience with Jumain began with a simple text message regarding my interest in a Chevy Equinox. From our very first conversation, his energy, professionalism, and genuine willingness to help stood out. As we communicated, he patiently answered all of my questions and made me feel comfortable throughout the entire process. What made this experience even more meaningful was the fact that I was in the middle of starting a completely new chapter in my life. I had just relocated to Atlanta and arrived with no car, and a lot of uncertainty about what came next. Despite everything I had going on, Jumain showed an incredible amount of patience, understanding, and compassion. When I arrived at the dealership Jumain didn't just focus on making a sale, he focused on helping a person who was navigating a major life transition. Throughout the entire process, Jumain went above and beyond to ensure everything came together. He took the time to explain every step, worked diligently to help me secure the financing I needed, and remained positive, encouraging, and supportive from start to finish. His smile, great conversation, good vibes, and uplifting energy helped turn what could have been a stressful situation into an exciting and memorable experience. I truly believe my story was a unique one, Yet he handled everything with grace, professionalism, and genuine care. Jim Ellis Chevrolet should be incredibly proud to have Jumain Bowen representing their dealership. He is the definition of exceptional customer service and customer care. Because of him, I not only left with a vehicle, but I also left feeling supported, valued, and confident about this new chapter in my life. Thank you, Jumain, for making such a lasting impact during a very important moment in my journey. Your kindness, dedication, and commitment to helping your customers do not go unnoticed.

Ga' G4 months ago

This dealership used to be great but after a recent visit for a simple recall not so great!! The Tech decided to experiment on my vehicle in which he drained all of my coolant out of my truck and forgot to put some back in then proceeded to rewire components under the hood. I had to immediately drive to another mechanic for repair. What happened to the quality customer service and quality work!!! No one does honest work anymore!!!! Never again!!!!

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