Jim Xamis Ford Lincoln
Lincoln, IL
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The dealership consistently receives praise for its knowledgeable and courteous sales staff who prioritize customer comfort and transparency throughout the purchasing process. Customers also highlight the quality of the vehicles, efficient service department, and the team's genuine commitment to creating a positive buying experience, with many willing to travel significant distances to do business there.
Elijah Cox is the best salesman and made us feel so comfortable and answered all our questions. We drove 70 miles to buy our Lincoln and would gladly do it again. All the staff are so friendly and greet you the minute you pull in the lot or walk in the door and the Service Department is top notch. We are so lucky to have found this dealership! Thank!
Jim Xamis made the buying process so smooth and painless. Ellen was amazing and I won’t be doing business with anyone else. It’s impossible these days to find a dealer that still practices courtesy towards their customers. Worth the drive to get away from the big city dealers.
I had an outstanding experience purchasing my Lincoln Nautilas at Jim Xamis Lincoln and I could not be more pleased with both the vehicle and the exceptional service I received. Todd Engel my salesperson was truly wonderful to work with. He is incredibly kind, compassionate and patient and he made the entire process feel easy and stress free. Todd took the time to understand exactly what I was looking for, explained everything thoroughly and made sure I felt comfortable and confident every step of the way. Matthew the manager was equally impressive. His honesty, empathy and professionalism truly set him apart. It is refreshing to work with a manger that is so transparent and genuinely cares about creating a positive customer experience. I also want to highlight how kind and patient the finance person was. The financing process was explained clearly, without pressure and with great care and understanding. Their calm, respectful approach made what can often be a stressful part of buying a car feel smooth and reassuring. The Lincoln Nautilas itself is an exceptional vehicle - luxurious, comfortable and a joy to drive. The experience at Jim Xamis matched the quality of the car. I am truly grateful to the entire team for making this such a positive and memorable experience. I highly recommend Jim Xamis Lincoln to anyone looking for a first class dealership with a team that genuinely puts customers first.
I have purchased two vehicles now from Jim Xamis, and I have been nothing short of impressed with not only the vehicle itself, but the service they provided. The first vehicle I bought was in 2020, and over the 5 years I had it, I had no issues with it. I only had to do normal maintenance to it. Fast forward to now, I have purchased my second vehicle from them, and I am absolutely in love with it. I worked with Ed over a couple of weeks looking for exactly what I wanted. I test drove a couple and knew they weren't for me. They received exactly what I was looking for as a trade in, and as soon as I saw it posted I knew it I had to have it. I test drove it and was sold. Ed and Matt worked their magic and got me in my new SUV. They both dealt with my stubbornness like professionals and were an amazing to work with. If you in the market for a new vehicle, I highly recommend them!
After searching all over Springfield for a few weeks to find the car we were looking for at a price that was reasonable, we ended up in Lincoln IL. We showed up at 3:40p not knowing they closed at 4p. Elijah came out and showed us everything we wanted to see, test drove what we wanted, and was willing to drive more cars with us until we realized they close at 4p. On Monday, we texted him the car we were interested in. We were able to get to the price we felt was a good deal for us and for them. When we showed up later that week, everything was ready for us and it only took us about 30 minutes to sign everything and drive off the lot. It was so easy! If you're looking for a car, start at Jim Xamis. It's worth the short drive.
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